Vail Resorts reviews

3.4

58% would recommend to a friend

(2,783 total reviews)
avatar

Rob Katz

39% approve of CEO

37% positive business outlook

Vail Resorts has an employee rating of 3.4 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vail Resorts employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Aug 20, 2014

Experience of a Lifetime

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with in an amazing outdoor environment

Cons

It talks the talk, but does not walk the walk... the "values" and mission of the company are rarely followed.

4.0
Aug 20, 2014

Call Center Agent

Recommend
CEO approval
Business Outlook

Pros

Managers and supervisors are able to help and assist with additional questions. Training was very helpful. Free ski pass and discounts on the mountain are great!

Cons

No room for personal growth, repetitive job. Communication between other departments is lacking.

2.0
Aug 11, 2014

Disappointing, Frustrating, Overly Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Front Line employees are fun people, Working on the mountain is beautiful, Breckenridge is an incredible town to live/work in, Large amounts of recreational opportunities.

Cons

Senior Leadership consistently displays an uncaring attitude towards the staff, Communication between departments is horrible, Compensation levels are far below a living wage for the area. Constant talk about "having fun" but nothing to back it up, Promotions are more likely to go to "yes men" types than to talented types, A big miss on the whole "Experience of a lifetime" thing. It is frustrating to listen to people speak of passion and commitment but then watch the company display the exact opposite towards its employees. It basically wants to be Disney, so it is not an attractive place for thrill seekers. There is no skiing/riding on the clock for most employees. You do not receive health benefits until you have worked 750 hours. Retention rate is extremely low. Jobs are boring and repetitive.

Viewing 2563 - 2565 of 2,783 Reviews

Glassdoor has 3,040 Vail Resorts reviews submitted anonymously by Vail Resorts employees. Read employee reviews and ratings on Glassdoor to decide if Vail Resorts is right for you.