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      Valant

      Engaged Employer

      Valant reviews

      3.8

      71% would recommend to a friend

      (61 total reviews)
      avatar

      Ram Krishnan

      84% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Work/Life balance

      3.9

      Culture & values

      3.7

      Senior management

      3.5

      Career opportunities

      3.3

      Compensation and benefits

      Valant has an employee rating of 3.8 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valant employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      61 reviews
      1.0
      Sep 23, 2021

      Formerly Great Company Has Gone Downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are so many amazing, talented, dedicated folks working for Valant Client base, behavioral health providers & organizations, are a great population to work with Feature-rich product with a lot of strengths

      Cons

      When I first joined Valant, customer service and work-life balance was ingrained in the company culture. Over the years and as a result of changes in leadership, the customer experience is no longer a priority. Customer facing teams (support, implementation, and account management) are woefully understaffed and unsupported by the company.

      2.0
      Aug 12, 2021

      Will not listen to feedback

      Customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      The core product and of the company reach, is good. (The product isn't perfect, but it's good at its base level and I enjoyed my time working with it and helping fix it.) If they haven't all quit yet, they have some really amazing people working there who truely believe in mental and behavioral health! As others have said, going out drinking/eating after work to blow off steam is an important part of the process in caring for your own mental health. Most of the clientele/customers are amazing and really working so hard to do everything they can to help people. Ive have some very rewarding conversations with those who use the product. It always hurt knowing that they would not get the support they needed, nor the stable product they deserve. I really hope this changes.

      Cons

      They do not listen to feedback, no matter who is giving it. What their skills are, what level they are at, if you give documentation, it will not matter. They will not listen. They are making choices that actively work against the company, the core mission, and their clients, who are behavioral health providers and staff. The people who are helping our communities aren't getting the basic support or stable product they need. You will be doing multiple jobs for pay that is not worth it. Support is supporting the company because of how unstable the product is and that sucks because the people in support work so hard and care so much, but get no support themselves.

      3.0
      May 6, 2021

      Great people, growing company

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      solid people to work with, no issues with anything on the personnel side.

      Cons

      Didnt have an attractive enough benefits plan in comparison to others in the market Product had issues keeping up with the market, and a lot of pain came from that into the sales team not being able to keep up with the market

      Viewing 31 - 33 of 61 Reviews
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      Glassdoor has 62 Valant reviews submitted anonymously by Valant employees. Read employee reviews and ratings on Glassdoor to decide if Valant is right for you.