Valet Living reviews

3.1

52% would recommend to a friend

(812 total reviews)
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Shawn Handrahan

49% approve of CEO

39% positive business outlook

Valet Living has an employee rating of 3.1 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
1.0
Mar 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Great Question- the pros is its a job

Cons

Let's see ..they call you family when you hire in. Then when parts of the country are being hit by a pandemic. They quickly decide that we are no longer an amenity provider and decide we provide an essential service. Every year the CEO stands on stage at kickoff meetings and preaches that we arent a trash company, but soon as they saw an opportunity to push the front line workers into the danger of collecting doorstep trash from 1.4 million unknown illness doorsteps-- they jumped right on it. BOOM we are now once again a trash company and they even lie and go as far is to say we are providing a "public health service". Not how you treat family.

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Valet Living Response
6y
Thank you for taking the time to leave a review. I’m sorry you aren’t having a great experience here. Our District Managers have a challenging job and it’s true that working at Valet Living isn’t for everyone. We are all facing a very difficult time as we deal with the COVID-19 pandemic. Our leadership team has taken a proactive approach to ensure the safety for all our associates during this time. This includes changes to the collection procedures, increased safety equipment, and communication to our residents. All can be found on our website: https://www.valetliving.com/safety/. As an amenity services provider, we do provide a public health service as it relates to our trash collection, which is an essential business. Thank you again for taking the time to leave this review. If there is any additional feedback you would like to share with us, please send me an email to antonio.fiorentino@valetliving.com
1.0
Mar 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Autonomy and schedule were great.

Cons

First: this company offered a great wage, so good I quit my other job and worked with this company solely. Then: after several months they attempted to reduce the money they were paying me. I declined the pay cut; instead of parting ways they maintained my “employment status” with 0 hours on the books. This effectively gatekeeping me from even applying for benefits while I look for a new job. 2 months later they still refuse to remove me from their employee roster. My manager was extremely disrespectful throughout my employment.

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Valet Living Response
6y
Thank you for taking the time to post a review. I'm sorry to hear you didn't have a great experience during your time here. In regards to your comment on refusal to terminate employment, this is not our company practice. I encourage you to email me separately so we can connect to ensure your request is handled appropriately. We take all claims seriously, and would like further details surrounding your situation. My email is antonio.fiorentino@valetliving.com
2.0
Mar 19, 2020

Not the best spot

Recommend
CEO approval
Business Outlook

Pros

Working alone, finish at own pace.

Cons

Only 3 hours and car smells bad

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Valet Living Response
6y
Thank you for taking the time to share a review. I'm sorry to hear that you aren't have a great experience during your time here. Related to your comment on pay, we are working hard in this area and consistently evaluate the pay rate for our part time Service Valet position to ensure we remain competitive in each of the markets we serve. We recognize the additional cost associated with using your own truck (e.g. gas) and therefore pay a higher hourly rate for those associates that use their own truck for collection. We appreciate everything you do for us.
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Glassdoor has 836 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.