Valet Living reviews

3.2

54% would recommend to a friend

(812 total reviews)
avatar

Shawn Handrahan

52% approve of CEO

41% positive business outlook

Valet Living has an employee rating of 3.2 out of 5 stars, based on 812 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Valet Living employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

812 reviews
2.0
May 16, 2016

District Manager - Used to be a great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truck, Laptop, Phone, outdoor and indoor work environment

Cons

Company went through major systemic changes in 2015. The part time folks who do the actual work (Service Valets) were no longer allowed to be 1099 employees as Service Valets were converted to W2 employees. Employee compensation dropped dramatically for same work performed. The collection piece of this is very dirty, sometimes dangerous (needle sticks, broken glass, etc) and disgusting (collecting dog 20+ pounds of dog waste at dog collection stations in addition to handling thousands of bags of trash). Decreasing pay per employee and per property means that the District Manager's are constantly having to hire and rehire part time employees. Since most DM's manage 15-20 properties when folks call out or quit you have to find coverage. Driving in excess of 30,000 miles per year between properties is normal, one DM I know did over 50,000 miles in one year! When these Service Valets quit/call out/or are new or not happy with job this means you are dealing with angry tenants and angry property managers. Your day will start by 9am and it is very common not to finish until 1am or later. Try doing that week in and week out. EVERY DM eventually has to haul/throw trash....up/down hundreds of flights of stairs in ice/snow/rain/heat.....I have spoken with dozens of DM's from all over the country, not one has ever said they like the job as it stands now. Average DM lasts less than one year! Average Service Valet less than six months.

4.0
May 10, 2016

D.M.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from Home Flexible Schedule Can Manage yourself

Cons

Taxing on you if you can not find the right people

5.0
Apr 17, 2016

Better tomorrow than we are today

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company has some good qualities and really listens to their people. I've been around a few years and this wasn't always the case, however with new management changes, structure changes, and technology changes this is a world class organization. Valets at night time get paid a very nice wage even though it is hard work. Managers are getting the tools they need to be successful including rumors of another level of management that would allow the Valets a step between their roles and DM which was always a large gap giving the Managers their work life balanace that has been missing. If ever there is a time to get in, I wouldn't pass it up.

Cons

If you can't truly manage, coach, teach, and train then this isn't the job for you. You must truly be a manager and actively managing in order to survive. If you are not a people person and understand the importance of the workers under you then this is not for you. A DM job is NOT managing to a P&L. It is manging to a small set of goals with a large emphasis on People Management.

Viewing 739 - 741 of 812 Reviews

Glassdoor has 835 Valet Living reviews submitted anonymously by Valet Living employees. Read employee reviews and ratings on Glassdoor to decide if Valet Living is right for you.