1) Low pay for District Managers. In fact, according to online sources, the pay runs well below the average for comparable positions in all major markets where Valet Waste has a presence.
2) Long hours in the field. Referring to a split shift as "flexible schedule" is a travesty. Split shifts mean very long hours. Our customers are not all located 2 minutes apart. And when you factor in that, utilizing the GPS devices in all the trucks, time on property is being scrutinized, it all adds up very quickly.
3) Upper management too focused on results and no acknowledgment of who provides the results. Nothing wrong with having goals and achieving those goals, but a little appreciation for who helps achieve those goals goes a long way.
4) Company values? Words on a SharePoint site. People and values don't matter. Just $30M in EBITDA is all that matters. People are instruments to help management team achieve the ego-driven promise they made to company owners.
5) No leadership or direction in the field from upper management. As a result, unqualified RDO's who attained their positions by seniority or through acquisition are doing (or not doing) whatever they please. They are setting their own rules and policies and enforcing them however they want.
6) Company has a tendency to implement changes before putting together a plan to manage those changes. They jump out of the plane then try to put on the parachute.
