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      Validity

      Engaged Employer

      Validity Customer Service Manager (CSM) reviews

      3.2

      78% would recommend to a friend

      (5 total reviews)
      avatar

      Mark Briggs

      61% approve of CEO

      65% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Senior management

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      3.0
      Apr 11, 2024

      Never a dull day

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place is for you if you don’t like stagnation! Changes happen often to ensure the company’s growth.

      Cons

      Hybrid working, company events, great clients

      2.0
      Feb 27, 2024

      Rough Company

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was nice and free lunches

      Cons

      Layoffs are regular here with entire teams being let go. Leadership seems to not be able to focus on how to improve anything and cannot even maintain status quo on product and customer support.

      Viewing 1 - 3 of 5 Reviews
      Related searches: Validity Customer Service Manager (CSM) jobs | Validity Customer Service Manager (CSM) salaries | Validity benefits | Validity interviews
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      Glassdoor has 309 Validity reviews submitted anonymously by Validity employees. Read employee reviews and ratings on Glassdoor to decide if Validity is right for you.