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      Validity

      Engaged Employer

      Validity Customer Service Manager (CSM) reviews

      3.2

      78% would recommend to a friend

      (5 total reviews)
      avatar

      Mark Briggs

      61% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      3.0
      Jun 30, 2021

      Sales focus

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Freedom of handling your accounts as you wish to.

      Cons

      Lack of processes and the service component of the company does not feel valued by the Management.

      3.0
      Mar 9, 2021

      They tried

      Customer service manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commission. Very well paid

      Cons

      They tried but COVID hit the company hard

      Viewing 4 - 5 of 5 Reviews
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