Valley Bank reviews

3.0

40% would recommend to a friend

(653 total reviews)
avatar

Ira Robbins

60% approve of CEO

39% positive business outlook

Valley Bank has an employee rating of 3.0 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Valley Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

653 reviews
3.0
Jul 13, 2018

Dated and staid environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive branch managers Fun coworkers Depending on the branch, you can have some flexibility with your work hours. It can be a good job to have when you're in school, if you have children, or if you have a second job.

Cons

Outdated technology and banking features were frustrating to use - oftentimes affected level of customer service. Upper upper management was also dated in their approach to banking and what the younger customer base is expecting. Low pay compared to other banks.

1.0
Jun 28, 2018

Disappointing At Best

Recommend
CEO approval
Business Outlook

Pros

My co-workers are nice, as is my new manager. I receive a paycheck.

Cons

Antiquated systems & extremely manual processes.. Good luck getting access to the systems you need to do your job. Communication across the entire organization is extremely poor & they have zero sense of urgency. Nothing is documented. As a result, training was non-existent. There are serious divides between departments and/or individuals with influence in said departments. Customers suffer because not being able to work together has been tolerated for years or decades in some cases.

2.0
Jun 27, 2018

Discouraging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fair compensation but not for what you have deal with.

Cons

No opportunity for advancement, no one is empowered to make decisions except for top management.

Viewing 451 - 453 of 653 Reviews

Glassdoor has 740 Valley Bank reviews submitted anonymously by Valley Bank employees. Read employee reviews and ratings on Glassdoor to decide if Valley Bank is right for you.