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      Vector Solutions

      Engaged Employer

      Vector Solutions reviews

      3.7

      68% would recommend to a friend

      (72 total reviews)
      avatar

      Jonathan Cherins

      75% approve of CEO

      73% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.8

      Diversity & inclusion

      3.6

      Senior management

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      72 reviews

      Reviews about "Compensation"

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      3.0
      Jan 13, 2024

      Life at Vector Solutions

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teammates and they were always willing to help out. Customer base was awesome to work with. Good variable pay. Hiring and moving up from within the company. Managers do not micromanage...for now

      Cons

      2/3 categories of Variable pay is mostly dependent on others. Times when you don't hit bonus even if you did great. Very poor leadership at the top level. They spin their words to make it sound great. Stretched way too thin for one worker. The salary pay was very poor when taking into consideration # of accounts overseen. Very quick to try and implement changes without any thought for preventable actions. This company will let you go to hire overseas without any further thought.

      avatar
      Vector Solutions Response
      2y
      Thank you for your review All Vector Solutions leaders and team members strive to be outcomes focused and ensure workloads are managed and realistic.
      3.0
      Nov 30, 2023

      Capped salary, No career growth

      Sales development representative (sdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outside of learning about sales and what it takes to be successful in the industry, most of my colleagues were an absolute joy. The company itself is a leader in the space. You are proud to share that you work for a company that firmly believes and stands behind core values.

      Cons

      Note: I can only speak on my experience as an SDR. Leadership fails to meet company standards. This would be an ideal place for someone looking to learn about sales. Accordingly, this is a terrible environment for someone looking to grow, specifically in a sales role, within an organization. Operating as any other corporate structure, management will continuously entice you to "work harder with less" in order to advance, both professionally and financially, into positions that are currently, and likely permanently, only being offered to external candidates. Senior leadership oversees a total of 800 employees so it is understandable that they do not have the bandwidth to concern themselves with every aspect of the organization. Nonetheless, they are accountable when it comes to the oversight of lower-level management. <1% commission (non-negotiable) No career growth (internally) Micro-management from managers Read from a script and be penalized for not doing so Favoritism

      avatar
      Vector Solutions Response
      2y
      Thank you for your review of your employee experience at Vector Solutions. Working in sales definitely presents challenges. An innovative new sales technique has been rolled out to all our sales teams and represents a sizable time and financial investment in our sales people. Definitely not "work harder with less"! Growth Pathways was launched in March 2023 and it provides a process where all our open positions are posted internally to give employees an opportunity to move into new growth roles and be promoted from within when the business need and opportunity presents itself. Open positions are certainly not only being offered to external candidates and over 40% of open positions are filled internally. It also provides a model to help employees own their career and development and provides tools and resources for managers and employees to have effective career development conversations. Senior management certainly "has the bandwidth" to remain accountable to concern themselves with all aspects of the company.
      4.0
      Nov 29, 2023

      Good Company to Work For

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Specific Department Related: 1. Our team was incredibly close! Some of us were like family outside of work! 2. We were hybrid but when we were in the office there were always mass office lunches/parties 3. There were lots of opportunities to socialize with other departments as Happy Hours happened a lot

      Cons

      Department Specific: 1. There weren't steps in place for anyone in my position to move up, you either needed to move to a different department or find a different company 2. One on ones with the manager I had were more social than they were developmental - I wanted to be challenged on how to be better, to eventually move up 3. The pay for our role is a lot lower than at other SAAS companies

      avatar
      Vector Solutions Response
      2y
      Thank you for your heartfelt and thoughtful review of your experience at Vector Solutions. I have a similar experience of working with a very close team. To address your 'cons' of working at Vector Solutions, a Growth Pathways program was launched in March 2023 which clearly outlines what needs to be in place for career growth to happen in all parts of the organization. Vector Solutions supports the growth and development of our most important asset, our team. Growth Pathways provides a framework where opportunities to learn skills to make employees better at their current jobs and learning new skills that may help employees move into new roles. Additionally, it provides a process where all our open positions are posted internally to give employees an opportunity to move into new growth roles and promote from within when the business need and opportunity presents itself. It also provides a model to help employees own their career and development and provides tools and resources for managers and employees to have effective career development conversations throughout the year.
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