Everything else. Like any other awful retail gig, metrics play a massive part in your day-to-day routine. The issue is, though, that there's absolutely zero incentive to make the metrics outside of possibly losing your job. Why in the hell do I care what the average transaction amount is when I'm making sixteen bucks an hour, can't accept tips, and only receive taxed "bonuses" every other month? What a joke.
You're forced to peddle poor product (the in-house brand is an embarrassment) with little-to-no information about it. The aforementioned "samples" are, more often than not, products that aren't carried anymore. So, unless you've spent what little money you make here on the product, there's a good chance that you won't know anything about it when explaining it to customers.
Finally, the most shocking is the lack of security. They hire a single person to act as a presence more than actual security, which means that they essentially hold the door open for customers and say hello. Since there's only one on site at a time, they tend to get bored and retreat to the bathroom for twenty minutes at a time, meaning that there are long lapses when NO SECURITY IS WORKING. This is unacceptable in this industry.
I hoped to find an in with a new industry. Instead, I found the worst job of my adult life, with the path to advancement being more of a multi-laned highway that ends in a brick wall. I lasted five months, but was checked out by the second.
