Verizon reviews

Hours: You are required to work long hours - the quotas can be higher than I've seen for other wireless carriers - example, 100 upgrades and 50 new lines in one month...might not seem like a lot, but you're competing with many sales reps (8 were in my store) I've read the Verizon is moving to universal sales reps in most stores, whereas they did have customer care representatives. I know that as a customer care rep you make a base salary (no commission), but receive a year end bonus and short-term incentive based on year-over-year growth. If you don't like waking up early on Friday's, be prepared for the 7AM "jam sessions" - you might be scheduled to work at 12, but you have to be there from 7am-9am, and if you commute, it's not fun if you live in a snowy state. But, you can expense mileage for the day. Basically, you're expensing what it would cost you to drive to and from Verizon Wireless from your home (50 miles X a certain percentage, I remember like .26 a mile)...not much - but they typically try to schedule those that have the commutes and will expense mileage in the mornings on Fridays

Two sides of the company, wireless and wireline are played against each other as if they were each others competition. Director level mgnt puts their whims and wishes in front of day to day operations. Micro-managing is rampant, nobody seems to trust anyone downstream from their position. The bean counter has everyone by the groin and likes to squeeze! If you are not in a corp hub you are expendable, everything is for sale if the price is right...