2.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook
Pros
Benefits are excellent...definitely top in the corporate world. Room for promotion if you play your cards right. Co-worker are awesome. Fast-paced so very rare to get bored.
Cons
Hours are horrible. You can expect to work Christmas Eve and the day after Christmas. Hopefully your relatives aren't out of town. Target quotas are outrageous. Managements likes whoever sells the most...and looks the other way when those reps outright lie to customers. Later you are left to assist the customers who come in screaming in anger when they finally notice the charges. Everything is about "selling, selling, selling" and there is no help for the customer. Customer service (aka: the call centers) and reps are becoming each other's worst enemies.