Verizon reviews

3.6

60% would recommend to a friend

(35,762 total reviews)
avatar

Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,762 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are excellent...definitely top in the corporate world. Room for promotion if you play your cards right. Co-worker are awesome. Fast-paced so very rare to get bored.

Cons

Hours are horrible. You can expect to work Christmas Eve and the day after Christmas. Hopefully your relatives aren't out of town. Target quotas are outrageous. Managements likes whoever sells the most...and looks the other way when those reps outright lie to customers. Later you are left to assist the customers who come in screaming in anger when they finally notice the charges. Everything is about "selling, selling, selling" and there is no help for the customer. Customer service (aka: the call centers) and reps are becoming each other's worst enemies.

4.0
Sep 20, 2010
Recommend
CEO approval
Business Outlook

Pros

pay, retirement benefits, 401k, medical/vision and dental benefits

Cons

management looks down on union workers and there are some bad managers who were promoted NOT based on skills/leadership.

3.0
Sep 15, 2010

Too Many Chiefs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401k, continued college education, above average money.

Cons

loooong hours. No desire for personal opinions. All work and no family life. If blackballed, no chance of advancement. unrealistic goals from DM and upper management

Viewing 35038 - 35040 of 35,762 Reviews

Glassdoor has 38,103 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.