Verizon reviews

3.6

61% would recommend to a friend

(35,743 total reviews)
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Dan Schulman

24% approve of CEO

44% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Apr 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Opportunities to telecommute, great benefits including tuition reimbursement, good people to work with with oportunities to move in the company.

Cons

Poor Senior Level Management and Support, not very focused on work-life balance in IT, too much focus on contract labor and not developing full time staff. Pay is low for market rates

1.0
Apr 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Early adopters of new technology and plat forms Evening snacks Free Cab drop Free coffee

Cons

No process Promoting butt licking High security perison No trust in people No documents People donts share

1.0
Apr 6, 2010
Recommend
CEO approval
Business Outlook

Pros

- Lots of Customers - Onsite fitness center (for a fee) - Great people / coworkers

Cons

- This is not a sales driven company in any way, shape, or form. - No sales support whatsoever - 99% of accountability and administrative work falls to the sales rep - Commissions policies are horrible (quotas change with no notice when you are successful, and the company has changed the policy so they can charge back past sales by raising quotas). I was over 100% of quota last year and ended the year owing the company $5000. Finance changes the commissions policies/rules after sales have been completed in an effort to reduce commissions costs. At best, they are very unethical. - Morale is the worst I've ever encountered at a company. Even WorldCom had better morale. - Senior management is oblivious to the amount of administrative work placed on sales reps. There is no time to sell because of all the administriva. - Sales Reps have to track and fight for every penny of commission. The company regularly decides to not pay owed commissions for numerous reasons, and whenever an obvious mistake is made finance is famous for saying "there's nothing we can do, it is what it is". - Layoffs happen on almost a weekly basis. There is no job security. - The process for ordering and implementing new service for customers are awful. It can take two weeks just to order a router or a circuit. Management tells sales reps not to get involved in implementation or process issues, but no one else has any accountability since they don't face the customer. Plus, all of the support areas have been laid off to the bone. - It is truly a sweat shop environment; everyone is overworked and no one enjoys their job. It's truly a miserable working experience. - The overall staff is so thin that employees are encouraged to log on at home and basically work 24 hours a day. - This is the cheapest company ever. They removed all coffee and water machines from the building, so if you want water you better bring your own or pay $4.00 for a cup of coffee from the cafeteria. - Our partners such as Cisco, Juniper, etc. view Verizon Sales Reps and Sales Managers as people to be pitied (i.e. they feel sorry for us because of our working environment).

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