Verizon reviews

3.6

62% would recommend to a friend

(35,691 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,691 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Aug 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Salaries are good-2-better with respect to other companies. I'm a Technical Project Manager making $115,000 after 15 years. Depending on job/manager, flexible with vacation scheduling, days off. Have a good Telecommuting policy but ability to take advantage depends on location/manager. Typically you can telecommute 2-3 days/week. Benefits are good to very good. 6% match in 401K (but stocks in the crapper for years so what’s the benefit?!), Good Medical/Dental/Insurance. 100% Tuition reimbursement. Reimbursement for about 40% phone service. Some other minor additional bennies such as discounts on numerous products/services.

Cons

Speaking from a Management perspective, majority of promos are based on biased, subjective opinions. It's who you know, not what you know. Growth if you're strictly Management where Technical abilities are not deemed as worthy. Management potentially has to perform Union duties every 3-5 years due to CWA/IBEW contracts. Inter-office politics occurs a lot, everyone trying to do the same thing just to save their job. No more pensions, which is another blow against management. Layoffs/Reduction In Force(RIF) have been occurring about 2-3 times/year for the last 5 years. Your job is not safe. IT jobs have gone overseas to India and Executive Management doesn't realize the headaches/$$$ it truly costs. Overall opinion is that VZ doesn't really care about the employees; you’re just another cog in the wheel.

4.0
Aug 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits, salary, room for advancement, job security. Although some days are very high stress, from the amount of calls, and angry customers, the product (FiOS) that you offer is the BEST, hands down!

Cons

Hourly employees seem to be left in the dark about important issues.. Training was somewhat a joke. You are basically taught how to do a new install, then you get on the phone (with a coach by your side), and you are hit with problems, from customers that you are very unprepared for. My title is customer service rep, but it should be SALES rep, as management seems much more concerned with sales numbers and not on customer service.

3.0
Aug 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Verizon offers a lot of breadth and opportunity to do many different things without having to seek external employment.

Cons

Upper Management has increased greatly over the last several years, there are now more layers of executive management within the company than there are staff contributors. A very top-heavy business organization.

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