Verizon reviews

High Expectations: There can be pressure to meet retention targets, which might create stress. Repetitive Tasks: Some aspects of the job, such as making routine calls or sending standard emails, may become repetitive. Dealing with Dissatisfaction: You might regularly encounter dissatisfied customers, which can be emotionally taxing. Balancing Priorities: Juggling between retaining existing customers and acquiring new ones can sometimes be challenging. Dependency on Other Departments: Achieving customer retention might rely on cooperation from other departments, and if they fall short, it can impact your efforts.

Several. The bad heavily outweighs the good. You make decent money but you will trade your mental stability in the process. Quotas fluctuate, no quota relief so no real disconnection from work for a vacation, systems are genuinely terrible, processes take far too long when they should be simple, the pressure is immense and there’s no reason for it to be the way that it is. That standard has been set by the company. The pay is good but it isn’t Wolf of Wallstreet good. So why do we have that culture and that stress for low 6 figures? I believe triple the amount of pay would be fair because you do the work 3 people.