Verizon reviews

3.6

60% would recommend to a friend

(35,776 total reviews)
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Dan Schulman

24% approve of CEO

43% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Oct 17, 2016

Don't Do it!

Recommend
CEO approval
Business Outlook

Pros

Pay is decent. Commission is decent. Bonuses are decent. 401K match is great. Tuition program is outstanding. Fun work environment.

Cons

I can't even begin to list all the cons/negative about this place. Management is a joke. Plays favorites. Promises the world at the interview and training and then it's like pulling teeth to get even a lateral move. Don't use your paid time off if you plan on leaving because they will take it out of your last check and bill you for the rest of it. They will fire your for even the slightest rule infraction. Almost every customer who calls in is pissed off and screaming at you. Very high stress level, not worth the aggravation. Typical call center micromanagement. Can't leave your desk for 2 minutes without someone trying to find out where you are. Do it too much and get written up. Teams and schedules switch every 6 months.

2.0
Oct 15, 2016
Recommend
CEO approval
Business Outlook

Pros

The amount of money that I made at Verizon Wireless was amazing, and it kept me there for six years. Retention is great, because the salary is great. It's really tough to find a job anywhere else making that kind of money. I frequently traveled, which I really enjoyed. The company also had great kick-off events, which would fire you up for the sales year.

Cons

There is zero work-life balance. I managed three locations at one time, and I needed to be available anytime they were open. Forget having a nice family dinner - I could, but they were always interrupted. Even family functions were hijacked by family and friends asking 101 questions about their cellphone. Also, conference calls at 4AM happened; even if I was scheduled off. In addition to the above, upper management never seemed happy. I had very successful stores, with sales above and beyond sales goals. However, they would be upset that the store didn't even do better than that.

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