Verizon reviews

3.6

60% would recommend to a friend

(35,798 total reviews)
avatar

Dan Schulman

24% approve of CEO

43% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Apr 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Really great pay and bonuses, company discounts, company provides a phone to use, great Benefits from day one

Cons

No regular schedule, poor HR, micro managed, management not allowed to think outside the box, feeling that you have no where to go or grow since management doesn't move

1.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The pay was by far the highest in any call center I've ever worked at. I've worked call centers for United Airlines, Walt Disney World, and Delta Airlines. I'd take any of those over this in a heartbeat even though the pay is less.

Cons

Sales is the only thing that matters. Customer's actual needs are pretty much not important at all. The way they sell is highly unethical to me and made me feel dirty and like I was a terrible unhonest person. It was the polar opposite of my previous job with Disney where they wanted sales but also wanted you to make the guest have the best experience possible. I couldn't do it very long because I knew there was a better way out there. The union seemed very cocky to me and cited all these great benefits that I've had in non union jobs before which left me wondering why the hell I even had to pay for it. I had to pay to park downtown and walk several blocks to go be miserable all day. The management is constantly up your butt if you happen to do anything but be chained to your phone. They pretty much threaten to fire you constantly if you don't meet their ridiculous goals. I can go on and on why this is a terrible place to work but I'm sure you get the point. If you're reading this and have an interview or recently accepted a position I strongly recommend you take any other option you have before selling your soul away. If you're in Tampa I'd highly recommend Delta or Disney as an alternative and more enjoyable career with a lot less harrasment and pressure.

4.0
Mar 18, 2015

Rewarding but demanding

Recommend
CEO approval
Business Outlook

Pros

Competetive compensation. Being part of the leading wave in mobile technology. Company invests on your development with great sales training and tuition reinbursment. Great benefits and plenty of incentives.

Cons

Very time demanding. You'll probably find yourself mentaly working on your days off. Work/life balance tend to lean towards work more often than not. Verizon is a wealthy company due to its agressive sales campaing. Seems like every quarter they're raising the bar and it feels like they have a "what have you done for me lately" stand. Wireless Services are not free for employees. They simply provide a 50% discount and employees have contracts like customers do. If you are starting in retail its hard to get out.

Viewing 757 - 759 of 35,798 Reviews

Glassdoor has 38,141 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.