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      Verra Mobility

      Engaged Employer

      Verra Mobility reviews

      3.0

      48% would recommend to a friend

      (358 total reviews)
      avatar

      Jon Keyser

      Not enough data to show CEO approval

      40% positive business outlook

      Ratings by demographic groups

      Verra Mobility has an employee rating of 3.0 out of 5 stars, based on 358 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Verra Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Reviews by job title

      358 reviews
      5.0
      Oct 22, 2019

      Great Environment and People

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone has a "team" mentality which makes it easy to mix with other departments.

      Cons

      Explosive growth sometimes creates a hectic workplace.

      avatar
      Verra Mobility Response
      6y
      To retain and develop our employees, and to attract top talent, we are heavily invested in our Total Rewards programs and philosophies, so it’s great to read that you’re happy with your benefits and compensation. As a global company with employees across the U.S., UK, and Europe, it’s important for us to create opportunities for every employee to share their ideas or share effective feedback about their workplace experience, which is one of the reasons we launched our quarterly employee survey program in 2019. You mention that we should set hierarchy for management. While we have an established leadership hierarchy in all of business units, I encourage you to share any ideas you may have around how our leadership team can be more effective or efficient with your own leader directly, or during our quarterly survey.
      2.0
      Sep 25, 2019

      Shocking Turnover Rate

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the people in middle management truly do care about each other and hold onto what used to make the company great - treating each other like family. The building is brand new, most people are equipped with standing desks. The benefits are fine. Usually they have to overpay just to get people into the door (use this to your advantage).

      Cons

      David Roberts, the CEO, owns the failure of this company to achieve anything remotely close to a functioning culture. His executive level hires have been nothing short of abysmal. And that has topdown reverberations. His executive is allowed to mistreat people and that not only informs his Senior Leadership teams, but also the teams underneath them. Meanwhile, the high performers dedicated to getting the job done, avoiding drama and office politics are often the targets of David's handpicked hires. The employee stock option debacle still reverberates through the building. David became one of the highest paid CEOs in the state and absolutely demoralized the entire workforce by stripping the sweat equity from longtime employees and essentially shifting it to (you guessed it) his Director level and above hires. I have had to watch 50 plus years of experience walk out the door in the last 60 days. There were rumors that our HR team was so dysfunctional that exit interviews weren't even offered. On that note, our HR department is headed by a C-level executive that actively doesn't like people. Their solution to the employee surveys was to create a pseudo Facebook network that I haven't checked in a month. Instead of commiting to real substantial culture change, they created a MySpace. Brilliant. You'll notice that there a bunch of reviews on here with little to no substantive critiques of the company, take a few guesses as to why they tend to appear after a real review is posted.

      avatar
      Verra Mobility Response
      6y
      UPDATE: The Chief People Officer mentioned in this review is no longer employed at Verra Mobility. ORIGINAL RESPONSE: Thanks for your feedback, looks like you have been with us for a while, so thank you for your service and contribution. I can certainly appreciate your comments – although I certainly do not agree with all of them. No doubt, we are a company that has gone through a massive amount of change in the past few years and the past 18 months specifically. Going from founder owned to private equity to public has been a fun but challenging ride. It has created huge opportunities for us and has strained us at the same time. That being said, our recent engagement survey indicates that not only is our culture doing well – we are doing great! Our survey results were just below world-class tech companies and given our pace of change the past 2 years I could not be more excited with the results. The results indicate a culture on the rise and we have increased our investment in tools, training, benefits and other employee-centric areas to continue to instill a strong, collaborative culture. While you may not appreciate some of the investments in tools like the Intersection (employee portal) others have really appreciated and leveraged the tool to create connections with employees around the world. We are rolling out management essentials training in the Q4 and more development opportunities to follow in 2020. Moreover, this year and headed into next we are literally spending millions of dollars to upgrade legacy systems to help remove manual work and help increase employee productivity. To be clear, I take your feedback seriously and we will continue to do our best to create a positive, engaging workplace culture. David
      3.0
      Sep 10, 2019

      Inconsistent culture and values

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a very diverse group of people working here; really interesting getting to know everyone. The company is growing immensely. Some leaders and employees are unexpectedly willing to help anyone at any level, and it’s great seeing the connections formed.

      Cons

      The company claims to be “people first” but I have yet to see that from some management. Some do not share this idea and do not want to develop their employees. Constant increase of workload on individuals are overlooked to save money. Seems if management doesn’t like you, they will push you till you quit.

      avatar
      Verra Mobility Response
      6y
      First, thank you for contributing your talent and time to Verra Mobility for more than five years. Our average tenure is 5.2 years, and we owe so much of our continued success to employees like you who are committed to our customers and the company. You mention our diverse workforce, and it plays a huge part in our company’s success. 86% of our employees agree or strongly agree that Verra Mobility welcomes people from a variety of different backgrounds. Diverse backgrounds brings diversity of thought, and I’m grateful for how everyone’s various backgrounds and experiences strengthen our ability to create smart mobility solutions that enable the world to move safely and easily. We recently launched a survey tool designed to help our managers uncover areas of strength and opportunity in their leadership capabilities, and we are making several more investments in the coming years to support the growth and development of all of our employees, not just our leaders. I agree that we have hard-working and highly-skilled employees, and I look forward to seeing how this increased investment in their growth and development not only increases efficiency for the company, but also creates a more engaging and fulfilling workplace for all of our employees.
      Viewing 157 - 159 of 358 Reviews
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      ReviewsVerra Mobility reviews

      Glassdoor has 388 Verra Mobility reviews submitted anonymously by Verra Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Verra Mobility is right for you.