Veterans United Home Loans reviews

They are no different than anywhere else except the work is much more stressful and it follows you home. Managers promote friends and don't tell the higher ups what is really going on. So the higher ups think everything is good while the workers LITERALLY cry at their desks. This is not an isolated occurrence. LOTS of people openly cry at their desks from stress. Very inconsistent rules on how to do your job. One day you could do X and be fine. The next day you do X and somebody different says thats totally wrong and won't accept it. They constantly state they aren't concerned about growth, but they are constantly hiring more Loan Officers, but not support staff to go with it. There is no room to grow. They want entry level jobs to be careers so you will do the same thing for 20 years and never get promoted. They SCREAM work/life balance is important, and then give you 60 hours of work and innocently wonder why it isn't done in 40. I literally had to negotiate with my manager about hours of overtime needed when the higher ups DIDN'T CARE. But guess what he got bonused on? That's right, in order to get a bigger bonus, my manager would not let me do my full job which just leads to more stress because then I get in trouble with other people who were counting on me to do my job. Their values/mission statement sound great, they just don't actually mean anything. They pay great because they HAVE to. Save yourself the mental anguish. The managers are inexperienced and do not have the guts or knowledge to resolve conflicts. Bandaids for bullet holes. Just look at their social media. Their charitable foundation does do good things. But if you look, they do not do anything without it also being a photo op. If you think, like everyone else, that "I can handle a bad job if the pay is good enough." just don't. The only reason turnover isn't higher than it already is, is because people feel trapped. Do not trap yourself with Veterans United Home Loans. Oh, also while employed I used them to purchase and later refinance my own home. They took so long doing it and messed it up so much, they had to give me like $600 in credit to stay in compliance. And on the purchase, the manager that worked on it had my cash to close estimate wrong by around $3,000. Yep, managers do not know the jobs they manage.