Does Vetsource pay their employees well?

According to anonymously submitted Glassdoor reviews, Vetsource employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Vetsource. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Vetsource?

69% of Vetsource employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vetsource 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Vetsource?

Pharmacy Technician (6) , Customer Service Representative (5) , Tier-1 Support (4) , Analyst (3) , Certified Pharmacy Technician (3) , Manager (3) , EConnect Representative (2) , Financial Analyst (2) , Practice Support Specialist (2) , Sales (2)

What are the pros of working at Vetsource according to real employee reviews?

"Culture is great and company cares about employees" ((in 13 reviews)); "Great for people who are adaptable!" ((in 9 reviews)); "Remote, fairly decent work life balance." ((in 7 reviews)); "Great team to work for and very supportive" ((in 6 reviews)); "Great coworkers and a positive work environment." ((in 5 reviews))

What are the cons of working at Vetsource according to real employee reviews?

"Pay could be better" ((in 7 reviews)); "Senior Leadership has no idea what is going on with their front line managers and front line reps" ((in 5 reviews)); "Fake, clueless and completely out of touch upper management." ((in 4 reviews)); "PTO is ~15 days and there is no negotiation with this." ((in 3 reviews)); "Disorganized, though it's getting better, bad communication between departments." ((in 3 reviews))

What are employees saying about Vetsource layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vetsource layoffs and their outlook for job security at Vetsource in 2026.

What are the top reviewed Vetsource locations?

Portland , Gresham , Newport News , Austin , Dallas , San Francisco , Harrisburg , Bradenton

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Vetsource

Part of Mars

Vetsource reviews

3.8

69% would recommend to a friend

(129 total reviews)

Andy Bane

100% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

4.0

Culture & values

3.6

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Vetsource has an employee rating of 3.8 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vetsource employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

129 reviews

1.0

Sep 21, 2019

Contradiction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dog friendly (review process in place), “Business” casual

Cons

Below market pay “Work hard, have fun” - red flag Limited growth opportunities “Us vs Them” mind set among multiple teams “Embrace change” - strategies are set in stone due to “always being done this way” Continually understaffed operations and development teams Job description does not match reality HR has changed job titles during and after interviews

5.0

Jun 24, 2019

If you like working in a call center, here you go!

Poct representative

Recommend

CEO approval

Business Outlook

Pros

The culture is fantastic at Vetsource

Cons

It isn't really Pharmacy work

4.0

May 10, 2019

Great call center for PhT!

Pet owner care representative

Recommend

CEO approval

Business Outlook

Pros

Dogs.. Dogs in the office! But if that's not enough. There are fantastic benefits, most laid back call center I've ever worked for. It has a fantastic community of diverse people! Lots of team building events and healthcare activities. Might I add the monthly massage day, for a small fee of course. Very understanding and supportive management. They will even pay for and train you for your PhT! But again, dogs.

Cons

If you are unable to get your PhT then you literally have no way to move up in the company from the call center. If you cannot obtain this certificate then you will not be eligible for most raises, just the yearly few cents.

Viewing 97 - 99 of 129 Reviews

Jobs at Vetsource

Senior Business Analyst, Supply Chain

National Account Manager

Senior Product Manager

Pharmacy Support Clerk I (Warehouse Inventory & Fulfillment)

Warehouse Fulfillment Manager (Pharmacy)