Is Victoria's Secret a good company to work for?

Victoria's Secret has an overall rating of 3.5 out of 5, based on over 13,893 reviews left anonymously by employees. This rating has been stable over the past 12 months. 56% of employees would recommend working at Victoria's Secret to a friend and 47% have a positive outlook for the business. The best reviews about Victoria's Secret have been left by employees working as Campus Representative , PINK Campus Representative and Intern .

Does Victoria's Secret pay their employees well?

According to anonymously submitted Glassdoor reviews, Victoria's Secret employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Victoria's Secret. This rating has been stable over the past 12 months.

How satisfied are employees working at Victoria's Secret?

56% of Victoria's Secret employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Victoria's Secret 3.1 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Victoria's Secret?

Sales Associate (3439) , Retail Sales Associate (389) , Sales Associate/Cashier (336) , Sales Specialist (311) , Sales and Support Generalist (302) , Store Manager (266) , Seasonal Sales Associate (247) , Bra Specialist (201) , Cashier (175) , Manager (122) , Sales Support Associate (97) , Generalist (95) , Selling Associate (85) , Sales (84) , Supervisor (82)

What are the pros of working at Victoria's Secret according to real employee reviews?

"They pay is good and the discount is decent the girls are really nice asking as you play fare." ((in 761 reviews)); "I enjoyed working there because it was a fun atmosphere and the people were great to get along with." ((in 511 reviews)); "Great atmosphere and coworkers!" ((in 421 reviews)); "great benefits and discounts." ((in 399 reviews)); "Had a great team that made work fun but we worked hard and worked to hit our sales goals for commission." ((in 229 reviews))

What are the cons of working at Victoria's Secret according to real employee reviews?

"I expressed my interests and since the store had poor management they didn't help me move up." ((in 1027 reviews)); "Long hours on your feet and the constant folding of the mess that was the underwear drawer hurt my shoulders over time." ((in 650 reviews)); "managers can be VERY rude and petty and HR will not do anything about it." ((in 619 reviews)); "There was no work life balance for those who were young and great at making the numbers and quota for the day." ((in 450 reviews)); "There was also much favoritism and even some sabotage which tends to happen in a largely female managed business." ((in 152 reviews))

What are employees saying about Victoria's Secret layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Victoria's Secret layoffs and their outlook for job security at Victoria's Secret in 2026.

What are the top reviewed Victoria's Secret locations?

New York , Columbus , Chicago , Houston , Atlanta , Miami , Los Angeles , Las Vegas , Reynoldsburg , Dallas , San Diego , Orlando , Kettering , Austin , Tampa , San Francisco , Denver , Boston , San Jose , San Antonio , Saint Louis , Charlotte , Seattle , Brooklyn , Raleigh , Philadelphia , Scottsdale , Pittsburgh , Phoenix , Nashville

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Victoria's Secret

Victoria's Secret reviews

3.5

56% would recommend to a friend

(13,143 total reviews)

Hillary Super

72% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.3

Compensation and benefits

3.1

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Victoria's Secret has an employee rating of 3.5 out of 5 stars, based on 13,143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Victoria's Secret employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Mar 29, 2010

I would not reccomend it

Sales representative

Recommend

CEO approval

Business Outlook

Pros

There are perks. You will get a good discount and sometimes you get free or deeply discounted products to try, like $10 bras or free lotions.

Cons

It is hard work. Straightening everything is a pain and everything has to be perfect before anyone can leave for the day. It is long hours on your feet and they do not always remember to give you a break. You have to remind someone if you want to take one. The pay is very low, minimum wage or just over.

3.0

Mar 17, 2010

VSS

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun place to work with great brand reconition. Always changing and both in operations and merchandise. Loved yearly brand conferences, great rally before the holiday season.

Cons

No real room for promotion, have to be perfect to be promoted from within, however people from entirely different industries were hired into dsm positions.

4.0

Mar 17, 2010

Good Retail Position (Depending on Store Location), Love the Brand Image

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very satisfied with the training, and the way the management communicated changes in policies and the expectations for floor, credit cards, sales, schedules, etc. The focus on team sales rather than individual commissions is also a plus. The company provides plenty of training cards and quick quizzes when you clock in on each shift, as well as training sessions that you attend, and the location where I worked was very organized. I also rarely had problems with scheduling; you were permitted to submit your availability, and it worked well with school or other commitments. It was overall a very pleasant environment. It helps if you love the product that you're selling, and I am a huge fan of the brand image.

Cons

I worked at a top-volume store location and had a great time, probably my favorite retail job (I've worked at a few other brands), but the experience varies greatly at other locations. Also, the temptation to spend is great because you're surrounded by product--just resist the urge! At the end of the day, you're still in customer service. Deal with the occasional difficult customer and focus on the positive ones. Also, retail is not for everybody. There is room to move up if you are willing to work the hours, really shine, and management favors you.

Viewing 13066 - 13068 of 13,143 Reviews

Jobs at Victoria's Secret

Sales & Customer Service Call Center Specialist – GEORGIA

Sales & Customer Service Call Center Specialist - OKLAHOMA

Sales & Customer Service Call Center Specialist - SOUTH CAROLINA

Sales & Customer Service Call Center Specialist - OHIO

Sales & Customer Service Call Center Specialist - TEXAS

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I would not reccomend it

VSS

Good Retail Position (Depending on Store Location), Love the Brand Image

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