Does Virgin Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Virgin Hotels. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Virgin Hotels?

42% of Virgin Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Hotels 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Virgin Hotels?

Bartender (12) , Front Desk Agent (8) , Server (8) , Security Officer (4) , Barista (3) , Cashier/Barista (3) , Junction Agent (3) , Sales Manager (3) , Anonymous (2) , Financial Analyst (2) , Food and Beverage (2) , Food and Beverage Manager (2) , Manager (2) , Marketing Manager (2) , Restaurant Manager (2)

What are the pros of working at Virgin Hotels according to real employee reviews?

"Great Benefits and Employee Perks" ((in 12 reviews)); "Pay was decent but the HR department is questionable" ((in 10 reviews)); "amazing people, culture, and strive to be different" ((in 7 reviews)); "Really want to create a good culture" ((in 7 reviews)); "coworkers are awesome to work with" ((in 5 reviews))

What are the cons of working at Virgin Hotels according to real employee reviews?

"poor communication" ((in 7 reviews)); "Long hours and work on weekends" ((in 5 reviews)); "No training in form of SOP's or security academy." ((in 4 reviews)); "No supplies, no organization, no leadership." ((in 4 reviews)); "The staff is constantly told that there is no money to buy everyday office supplies." ((in 3 reviews))

What are the top reviewed Virgin Hotels locations?

Chicago , Nashville , New York , Las Vegas , Dallas , San Francisco , New Orleans , Miami , Dallas , Las Vegas Valley

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Virgin Hotels

Part of Virgin

Virgin Hotels reviews

2.6

42% would recommend to a friend

(144 total reviews)

James Bermingham

27% approve of CEO

34% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.5

Culture & values

2.5

Career opportunities

2.4

Work/Life balance

2.0

Senior management

Virgin Hotels has an employee rating of 2.6 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Virgin Hotels employee rating is 27% below average for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

5.0

Jun 2, 2026

Supportive team and great learning experiences, but limited corporate support

Marketing manager

Recommend

CEO approval

Business Outlook

Pros

I loved working at Virgin. Learned a lot, had the support from the Operations team, and always felt like I had the encouragement to try different things. The staff make it even more special

Cons

Didn’t really have much Corporate support, but I’m sure as they continue to grow that’ll get better

1.0

May 25, 2026

Toxic environment with bullying and unfair treatment

Deputy front office manager

Recommend

CEO approval

Business Outlook

Pros

The management, particularly the General Manager, appears to tolerate bullying behavior in the workplace. Employees are expected to agree with management at all times, and those who express different opinions or concerns are treated unfairly. Instead of encouraging open communication and professionalism, employees are made to feel intimidated and uncomfortable. I also feel that management creates unnecessary issues and false stories against employees in order to justify termination. This kind of environment is unhealthy, stressful, and damaging to staff morale.

Cons

Worst hotel I've ever worked at

3.0

May 15, 2026

Strong culture and benefits, but management struggles

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Good benefit and culture, as well as a lot of employee engagement

Cons

A lot of turnovers and management issues

Viewing 4 - 6 of 144 Reviews

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Jobs at Virgin Hotels

Digital Marketing Manager