Pros
Co-workers were great, manager was awesome (until he left the company too) and the occasional guest that treated you like a human being and not some bottom feeding algae sucker.
Cons
Everything else...pay is awful, demands are high for such a terrible paying position. They run bare bones minimalist crews at worst possible times, leaving you high and dry without even a single person assisting and a lobby full of unhappy guests. Company records all calls and rates your scripted performance and B.S. questions you are "required" to ask, despite already knowing the answer. It is like going to a Subway restaurant with their fake smiles and half-hearted, barely muttered "Hi, welcome to Subway" not giving a dump tone...and then spending the night. The single biggest con is the company itself and the amount of butt kissing it expects you to do, especially towards its' management. No wonder the employee turnover rate is insanely high.