Vitamin World reviews

3.0

44% would recommend to a friend

(352 total reviews)

Frank Conley

32% approve of CEO

41% positive business outlook

Vitamin World has an employee rating of 3.0 out of 5 stars, based on 352 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vitamin World employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

352 reviews
2.0
Feb 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Only a 40 hour week for a store manager is a plus - really 39.5. If you have a good staff the operations of the business is not usually too hard either. You could possibly learn a good bit about supplements - your own health could benefit.

Cons

Low pay as a store manager. The expectations are that you will have at least a $32 average sale (the company average is supposedly $37 which is the goal). The newest directive is to terminate a new employee who does not have at least a $30 average in the first 30 days, or $32 in the first 60 days of employment. A tall order for a new employee!!! Store managers will now be written up and terminated along with associates for poor mystery shop results (your associate could get you fired - if they are part time and really dont care for thier own job!). The sales aspect is fine for a job that pays $60 and up but the pressure and work involved to get the "average sale" where they want it is far too great for at BEST $40-$2 a year. Most managers will see $32-$35 a year It is about pushing products on your customers regardless of thier needs or health condition. To make it fun the company puts out 40% to 50% off coupons on a regular basis in addition to $ off "bonus rebates" that can be used together. You can get a $40 bottle of supplements for $7... And this will happen several times a day. Good luck with that average - and keeping your job...I buy my supplements from a competitor because I dont want to hurt another employee with a sale of under $35. Does that make sense? Many sales are turned away when possible because the customer does not want to spend at least $30. I estimate the company looses almost MILLION dollars a year this way (over 400 stores turning away two $3 sales a day minimum).

3.0
Aug 11, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay was decent for my experience at the time, 35K plus monthly bonus depending on your stores performance. You don't need a college degree or previous store management experience, but I was previously an assistant manager for 2-3 years. You're selling vitamins and supplements which do legitimately help some people. Benefits were average and included medical, dental, vision, and 401K.

Cons

The work/life ratio is horrible in any retail management position. Constantly having to cover for your store or others working well over your 40 hours a week. "Iron man" shifts are normal. Depending on location, management is incompetent. If you have a solid staff around you, it's not that bad but one bad apple usually spoils the bunch as in my case.

3.0
Jul 10, 2010
Recommend
CEO approval
Business Outlook

Pros

You make a lot of commission if you are knowledgeable &/or willing to sell people products they don't need. You get ten paid holidays including your birthday and paid vacation. Great place to learn valuable sales skills, very close to high pressure sales. Offering samples to mall traffic (this is an expensive job in general, and they pay you minimum wage)

Cons

No raises, ever. They say "Give yourself a raise" Many SM around the country complain about being forced to work off the clock overtime. I have seen them deny unemployment too many people who didn't deserve to be treated that way. High pressure sales with a script.

Viewing 340 - 342 of 352 Reviews

Glassdoor has 355 Vitamin World reviews submitted anonymously by Vitamin World employees. Read employee reviews and ratings on Glassdoor to decide if Vitamin World is right for you.