Vivint reviews

3.8

70% would recommend to a friend

(3,360 total reviews)
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Larry Coben

77% approve of CEO

67% positive business outlook

Vivint has an employee rating of 3.8 out of 5 stars, based on 3,360 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vivint employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Oct 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Depending on the position, the harder you work, the more you get paid. Many different commissionable opportunities. Great in office perks with a free meal every 8 hours worked and a soda fountain available anytime. Tons of different opportunities for more of a career type job outside of sales and customer care opportunities.

Cons

Pay opportunity exclusively based off of performance in sales. Opportunity is not equal. Many unanswered questions about job until past training.

4.0
Oct 30, 2018

Inside Sales

Recommend
CEO approval
Business Outlook

Pros

great hours and uncapped commissions. Great benefits and perks. Great location.

Cons

too frequent fluctuations in pay and inconsistent/complicated pricing packages for customers.

2.0
Oct 19, 2018

Turning Cold and Callous

Recommend
CEO approval
Business Outlook

Pros

The area I work acts as one big family, with the occasional small drama that comes with conflicting personalities. Everyone is great at being supportive emotionally and work wise. It can be an extremely stressful job and it helps to think of my coworkers as a family and have them be one. Meeting and befriending all kinds of people is amazing.

Cons

Upper management and how they run the company has started to become extremely cold and callous. We are starting to be managed by fear, the constant itching of no job security is really tough. When I first started at Vivint you could really tell there was a deep care for employees and customers. I had supervisors ask me if it’s the right thing to do when I needed to gain approval rather than micromanaging. It made me want to perform better knowing I had that freedom and with it I was expected to excel and become better. It was so much warmer before. It sort of feels like a physical contrast you would see between a comedic and horror movie walking it to work most of the time. The interaction I get with my reps keeps me from leaving, I don’t want to leave them with the fires. I don’t want to cause someone else to be trained for my position the same way I was trained, and trained again for new implements. It felt like I was actually baptized by fire, there was no forethought, no planning, and no consideration. I was expected to fail and was given no more than what would allow me to fail. This being said there was an extreme weight of disrespect when I first started the position I am currently in. With how things are going as of late it feels as if upper management gets bored and decides to play a game to find out how many lives they can destroy by switching teams and leadership around. They are playing switcheroo, and don’t care for lower management.

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Vivint Response
7y
We appreciate your feedback. This will be passed on to management.
Viewing 112 - 114 of 3,360 Reviews

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