The technology is either dated, or chosen poorly for the tasks required. There are some employees that are distracting from work, hoard knowledge, and are generally disruptive. They're allowed to continue with little intervention at any level for prolonged periods of time. Recently IT went through a reorganization, and one must realize that as a whole (I was an exception) the pay isn't always industry rates. Additionally, the titles have all been standardized to c. 90's-00's titles which mean that finding a position at some point will be difficult if you're reorg'd out, or become stagnant in your current position.
Additionally, in the most recent organization more qualified people were passed over for significant roles while the "favorites" were promoted or left in current positions. Demotions were sold as a lateral move, when in reality it was a downgrade of responsibility, title and would negatively impact job satisfaction.
The company can work at a molasses pace sometimes, while spending vast amounts of money. Decisions are sometimes hard to come by and delay improvements to software. Historical technology decisions have caused issues for both employees and customers. Historical over reliance on contractors and consulting firms.
