Most of the Senior and Executive Management are incompetent and fail to read ground level situation. They are great at pretending they know whats going on in their departments but at times they are clueless about the overall process. As a result they cannot see through the excuses/information some of their team members feed them. Some managers prefer to hire employees who could be made easy scapegoats later and who wont challenge unjust decisions. Managers sometimes hire and promote individuals who are lacking basic qualifications and skills to do the job while the executive management sits back and watches the show. Especially in HyService, Manufacturing and Quality Departments. Management loves to promote their so called speak up culture but what it really means is to speak up only if you have something nice to say. God forbid if you provide any comments or criticism, there is a high probability you will be labeled as "not being a team player". Management fails at presenting their views to the Germany HQ and allows Germany HQ to force their irrelevant processes and mentality down onto North American operating units. Annual employee review process is degrading, ExComm members go around the table and toss each employee's name up and have an open discussion in front of all managers. If you happen to take "speak up" culture seriously one year, you will most likely have a bad review the following year.
Lastly, colleagues in HyService department get away with "working from home" while their colleagues in the office wait for information (not exactly the speed and ease that we preach to our customers).
