Volusion reviews

3.1

47% would recommend to a friend

(85 total reviews)
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Troy Pike

50% approve of CEO

36% positive business outlook

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85 reviews

Reviews about "Compensation"

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5.0
Oct 17, 2014

LOVE this company

Recommend
CEO approval
Business Outlook

Pros

I am going on two years here at Volusion. While each department has its ups and downs and growing pains, each of the employees here feel like family. Hard work is always rewarded and managers are good at ramping up team members. The vibe is positive and laid back. Management has a very human feel to it - they value your feedback and criticism. They are always sending out happiness surveys and most often implement suggestions and changes brought up by employees. You can tell they really care about their employees and value happiness and a healthy work/life balance over the company's bottom line. I've worked for lots of other companies who didn't make this a priority and I was a miserable wreck. It is such a joy to come to work and put out a great product for a company that truly values its members instead of feeling like we're a part of a big machine. The leadership here has great vision for the company and they are making excellent strides in keeping competitive in the market. Lots of perks like Beer Fridays, Bring your Dog to Work days, chair massages, bingo swag prizes, free ice cream, free yoga and fitness classes, work from home for qualified employees, referral bonuses, free educational classes and conferences (like An Event Apart, SXSW, DrupalCon, etc), healthcare on day ONE and a generous 401(k). HR (People and Culture Team) is always on the ball, making sure our needs are met. They go a step above and beyond with fun company outings, parties, events, celebrations and team building events that boost morale.

Cons

The salary is slightly under what the market currently offers for some positions. However, there are often bonuses and other perks that help make up the difference. The company isn't perfect and at times they have pushed out lower-quality product updates to meet arbitrary deadlines. On a positive note, the backlash we experienced as a result of this has forced us to put better measures in place and I believe many of our services are more improved now for the lessons learned. The company is divided between two buildings, mostly due to the explosive growth we've experienced in the last two years. This puts a strain on some teams who are split up and are still expected to work together.

1.0
Oct 13, 2014

Ecommerce Representative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I cannot sit here and say anything great about this place. Do....not....work....here. It is good if you are desperate and need a job right away. The only pro I can see was the free ice cream? Which I don't get at my new job and I've been losing a lot of weight due to it. So, it's a pro now! They lie about the pay you will get. My recruiter told me about 20k more than what I actually got. I went home crying that day when I found out I was only going to be given $500 for pulling in over 50k in revenue. A normal sales organization would give you a percentage.

Cons

This place was run by not at all experienced managers. They believe in not taking breaks, never accepting your PTO (wasn't able to see my family for the holidays due to it, cause that screams work/life balance), making you tell them why you want time off (legally they can't really do that), wondering why someone could ever take ten minutes over their break time, managing a que so therefore you can never be flexible with your time, constantly listening to made up gossip, firing those that actually performed, meetings of motivational quotes that is a complete waste of time. I can go on and on and on. Don't work here, better companies out there. Heck I would of rather worked as a bartender or a waitress than this place. Worse job I've ever had. Hands down.

1.0
Aug 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Free food and Good hard working young people

Cons

Long hours for small bonuses An inexperienced sales leader who micro manages and awards only those who work excessive long hours. Expects call volume to be 24/7 Poor training if any- hitting the phones unprepared is standard Commission quota goes up every month so you are punished for achieving Little advancement Unprofessional environment with Sales leaders cussing, etc CEO only focused on enterprise Promise of going public far fetched Don't make friends cuz its revolving door with 50% or more sales reps leaving in a year or usually less. Everyone wants to leave! Product is outdated, support is non existent, many merchants quit Call expectations double the norm in Austin call centers Burnout job Don't go to competition or they sue Don't take vacation, frowned upon weekend work encouraged

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