Mid level management - Some of the Product Managers at Volusion routinely practice behaviors that are notoriously disheartening for their employees. Practices like stonewalling, taking credit for ideas/work, throwing team members under the bus, and lying about agreed upon criteria and delivery dates. I’ve had the pleasure of working with so many great product mangers in Austin’s tech community, unfortunately, Volusion can’t seem keep any of them.
Outdated technology - Their current SAAS product is outdated and their plans for replacing it are too conservative. With this comes a pervasive “can’t do” kind of attitude that prevents the company from getting ahead of their competition.
IT Team - The IT team is overbooked most of the time and this leads to project launch dates getting pushed back 6 months to a year. This is unacceptable for a technology company practicing agile, in my opinion.
Fake Perks - Volusion advertises a number of what we lovingly call “ferks,” which means fake perks. They advertise items like massages, dry cleaning, oil changes, food trucks, beer fridays, fitness classes, life insurance, pet insurance, etc - which are benefits you can opt for, only if you foot the bill 100%. Don’t get me wrong, I love having these options, I just don’t agree with how Volusion advertises them, as if they were paid for by the company.