Vrbo reviews

3.6

66% would recommend to a friend

(733 total reviews)

Jeff Hurst

67% approve of CEO

46% positive business outlook

Vrbo has an employee rating of 3.6 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vrbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

733 reviews
2.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits and decent culture.

Cons

If you start as an hourly, entry-level Customer Service employee to get your foot in the door, there is a slim chance you will be able to transition into a salaried, growth role in another department. Despite having a college degree and over a decade of salaried career history, I was not able to advance my position to another department outside of Customer Service. Having participated in several internal interviews after working at HomeAway between 1-2 years, I found their reputation for internal mobility to be merely lip service. I had to move on.

1.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The 4 weeks PTO is nice. But there are 1000 restrictions from getting a day off. If you want time off near a holiday, forget it.

Cons

Chik-Fil-A pays more than HomeAway If you are in customer support, your career path has to be in customer support forever at HomeAway. I don't know a single employee who has gone into a different department. I have worked at HomeAway for almost 2 years now. Everyone hires into CS and stays there forever. Management wants to keep you stuck in CS as long as possible. There are zero avenues to make a higher wage. After a year I was given a $0.20 per hour increase in pay. I met every single metric, my attendance was near perfect, and I did everything with a smile on my face. I got $0.20 per hour as a bump in pay. It is absolutely clear to me that HomeAway doesn't care about any employee who works in CS. It is disgusting to be honest. I cannot wait until I get to leave this company.

Viewing 34 - 36 of 733 Reviews

Glassdoor has 847 Vrbo reviews submitted anonymously by Vrbo employees. Read employee reviews and ratings on Glassdoor to decide if Vrbo is right for you.