Does Vrbo pay their employees well?

According to anonymously submitted Glassdoor reviews, Vrbo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Vrbo. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Vrbo?

66% of Vrbo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vrbo 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Vrbo?

Customer Service Representative (62) , Software Engineer (27) , Customer Support Representative (19) , Account Manager (17) , Sales (13) , Partner Success Manager (11) , Senior Software Engineer (11) , Marketing (8) , Product Support Specialist (8) , Product Manager (6) , Resolution Specialist (6) , Sales Representative (6) , Manager (5) , Partner Success Account Manager (5) , Senior Customer Service Representative (5)

What are the pros of working at Vrbo according to real employee reviews?

"A solid tech company with a good website that offers great benefits if they will actually hire you on full time." ((in 97 reviews)); "The culture is great and overall morale is high despite the large acquisition by Expedia." ((in 88 reviews)); "The people at HomeAway are great to work with!" ((in 78 reviews)); "Work life balance is good" ((in 39 reviews)); "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling." ((in 27 reviews))

What are the cons of working at Vrbo according to real employee reviews?

"The Customer Experience Department has poor management." ((in 36 reviews)); "There are inexperienced managers who aren’t given training before giving them leadership roles." ((in 24 reviews)); "Bad leadership, favoritism, employees with very negative attitudes, too many company changes, prioritizing profits, not people." ((in 13 reviews)); "They spend 2 months training you to support owners and then after 4 months throw you into taking care of travelers with like 4 hours of "training."" ((in 8 reviews)); "Also the upper management was aloof and disconnected from staff." ((in 8 reviews))

What are employees saying about Vrbo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vrbo layoffs and their outlook for job security at Vrbo in 2026.

What are the top reviewed Vrbo locations?

Austin , Denver , Seattle , Wentzville , New York , Detroit , Charlotte , Kitty Hawk , Buda , Pflugerville , Pearland , San Antonio , Dunlap , Orange , Basalt , Bellevue , Tacoma , Portland , Orlando

Vrbo reviews

3.6

66% would recommend to a friend

(733 total reviews)

Jeff Hurst

67% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

Vrbo has an employee rating of 3.6 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vrbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

733 reviews

4.0

Jul 7, 2019

Worked when company was still HomeAway

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and vacation time, Nice office, free food and drink, decent pay, fun events

Cons

Favoritism, micro managing, not a lot of opportunity for advancement unless you’re on someone’s good side. “Clicky” atmosphere

3.0

May 2, 2018

Not a true tech company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Can be a great company if you're in the right team. - Laid back atmosphere with generous perks.

Cons

- Homeaway's website is so outdated. The design team is not doing a good job. - The owner app is confusing and not user friendly as Airbnb's. - No open source projects because all the teams are busy fixing bugs. Engineers at Homeaway are not encouraged to create or contribute to open source projects. They only use famous open source projects such as Enzyme, Proctor from other companies including competitor Airbnb, Indeed, etc. Even the design is based on Google Material.

Vrbo Response

7y

Thank you for taking the time to share your feedback with us. Our engineers are encouraged to contribute to open source, but our official policy around contributions is still a work in progress. We also try to emphasize our inner source to support our teams cross-functionally. If you’re interested in discussing this more, please feel free to reach out to me directly via email or Slack. -Katrina R., Director of Global Data Science

5.0

Feb 11, 2018

The place to be

Product manager

Recommend

CEO approval

Business Outlook

Pros

Since John Kim has taken lead, the company has transformed to one of continuous learning, intelligent values, and dedicated culture. There is no shortage of things to keep busy with and the bottom-up approach is preached here. Now is the right time to be here. Just read Expedia’s earning reports for the last year. It’s all HomeAway.

Cons

The company is running lean so that means dev teams are small and it often feels like there is not enough time to get what you need done. Also, the travel benefit is lacking which is surprising given we are a travel company.

Viewing 40 - 42 of 733 Reviews

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Worked when company was still HomeAway

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