Does Vrbo pay their employees well?

According to anonymously submitted Glassdoor reviews, Vrbo employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Vrbo. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Vrbo?

65% of Vrbo employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vrbo 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Vrbo?

Customer Service Representative (62) , Software Engineer (27) , Customer Support Representative (19) , Account Manager (17) , Sales (13) , Partner Success Manager (11) , Senior Software Engineer (11) , Marketing (8) , Product Support Specialist (8) , Product Manager (6) , Resolution Specialist (6) , Sales Representative (6) , Manager (5) , Partner Success Account Manager (5) , Senior Customer Service Representative (5)

What are the pros of working at Vrbo according to real employee reviews?

"A solid tech company with a good website that offers great benefits if they will actually hire you on full time." ((in 99 reviews)); "The culture is great and overall morale is high despite the large acquisition by Expedia." ((in 83 reviews)); "The people at HomeAway are great to work with!" ((in 74 reviews)); "Work life balance is good" ((in 38 reviews)); "HomeAway has very nice offices and being 24/7 has a lot of flexibility for scheduling." ((in 25 reviews))

What are the cons of working at Vrbo according to real employee reviews?

"The Customer Experience Department has poor management." ((in 37 reviews)); "There are inexperienced managers who aren’t given training before giving them leadership roles." ((in 26 reviews)); "Bad leadership, favoritism, employees with very negative attitudes, too many company changes, prioritizing profits, not people." ((in 14 reviews)); "Also the upper management was aloof and disconnected from staff." ((in 9 reviews)); "They spend 2 months training you to support owners and then after 4 months throw you into taking care of travelers with like 4 hours of "training."" ((in 8 reviews))

What are employees saying about Vrbo layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vrbo layoffs and their outlook for job security at Vrbo in 2026.

What are the top reviewed Vrbo locations?

Austin , Denver , Seattle , Wentzville , New York , Detroit , Charlotte , Kitty Hawk , Buda , Pflugerville , Pearland , San Antonio , Dunlap , Orange , Basalt , Bellevue , Tacoma , Portland , Orlando

Vrbo reviews

3.6

65% would recommend to a friend

(733 total reviews)

Jeff Hurst

67% approve of CEO

46% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.6

Culture & values

3.2

Senior management

3.2

Career opportunities

Vrbo has an employee rating of 3.6 out of 5 stars, based on 733 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vrbo employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

733 reviews

1.0

Dec 12, 2016

Toxic Upper Management

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

nice office, decent compensation. most people are gone by 4pm, and expectations are low.

Cons

Ever since the acquisition, culture has gone down hill, perks are being cut and the best people are leaving. Decision making process is protracted. Company seems obsessed with copying airbnb but does everything a year late. Takes forever to get anything done and teams don't seem to care at all about helping each other Customers hate the platform. Customer service is like 75% of the company because there are so many complaints. Needed a culture club to try and breath some life into the office environment C level execs were mostly absent. CEO made an appearance once every couple months. CTO seems to be on permanent vacation (seriously).

1.0

Aug 15, 2018

Two Faced and Shallow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-lots of PTO (but you’re going to need it) -free snacks and drinks

Cons

-two faced and dishonest higher ups -emphasis on quanitity of products not quality -dehumanizing treatment of employees -lack of respect between coworkers (including management) -lots of people who talk loudly but can’t deliver anything to back it up

Vrbo Response

7y

We appreciate you taking the time to share your thoughts regarding transparency at HomeAway. Respect and trust in leadership are what keep the wheels moving with day-to-day operations. As an employee, we encourage you to utilize your resources and discuss this further with your HR Business Partner or email us directly at kchance@homeaway.com for a follow up discussion.

2.0

Dec 16, 2017

Overly corporate, political, and mismanaged

Software developer

Recommend

CEO approval

Business Outlook

Pros

Good benefits Able to work from home Nice offices

Cons

After the expedia acquisition, everything changed. HomeAway is no longer the "big startup " culture but become a blame game so that the folks in Seattle are appeased. The environment, culture, and way of doing things went from well thought out to "how fast can we pump out products even if the quality is poor". That was only emphasized by the declining bar for new hires which caused the overall quality of the company to go down fast. HomeAway was a top tier company with top tier talent, unfortunately now it is a mid-tier company with low quality talent.

Viewing 16 - 18 of 733 Reviews

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Vrbo

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Ratings by category

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Reviews by job title

Toxic Upper Management

Two Faced and Shallow

Overly corporate, political, and mismanaged

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