Is WEX a good company to work for as a Associate Account Service Analyst?

Associate Account Service Analyst professionals working at WEX have rated their employer with 1.9 out of 5 stars in 83 Glassdoor reviews. This is a lower than average score with the overall rating of WEX employees being 3.4 out of 5 stars. Search open Associate Account Service Analyst Jobs at WEX now and start preparing for your job interview by browsing frequently asked Associate Account Service Analyst interview questions at WEX .

Does WEX pay Associate Account Service Analyst employees well?

Associate Account Service Analyst professionals rate their compensation and benefits at WEX with 2.0 out of 5 stars based on 83 anonymously submitted employee reviews. This is 54.5% worse than the company average rating for salary and benefits. Find out more about Associate Account Service Analyst salaries at WEX.

What are the top reviewed jobs at WEX?

Customer Service Representative (60) , Software Engineer (47) , Senior Software Engineer (29) , Manager (20) , Software QA Engineer (20) , Regional Sales Manager (16) , Devops Engineer (14) , Solution Analyst (13) , Director (11) , Sales (11) , Software Engineer II (11) , Account Manager (10) , Business Analyst (10) , Data Engineer (10) , Account Executive (9)

What are the pros of working at WEX according to real employee reviews?

"Benefits are good and very similar to most companies." ((in 93 reviews)); "Great People and easy to work for" ((in 92 reviews)); "The people and culture are great" ((in 56 reviews)); "work life balance is good" ((in 54 reviews)); "People, Customers, Challenging, Teamwork, Work from Home" ((in 33 reviews))

What are the cons of working at WEX according to real employee reviews?

"pay is low people are misirable to work there" ((in 52 reviews)); "Got watched over like a hawk constantly even though management was poor." ((in 43 reviews)); "1. Frequent Layoffs every 3 months across all business domains" ((in 37 reviews)); "I keep hearing from senior leadership how AI will fix everything and is the future." ((in 29 reviews)); "Salaries are so low you'll feel like you're volunteering" ((in 19 reviews))

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WEX

WEX Associate Account Service Analyst reviews

1.9

5% would recommend to a friend

(83 total reviews)

Melissa Smith

2% approve of CEO

1% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.9

Work/Life balance

2.0

Compensation and benefits

1.7

Culture & values

1.5

Senior management

1.5

Career opportunities

Associate Account Service Analyst employees have rated WEX with 1.9 out of 5 stars, based on 83 company reviews on Glassdoor. This indicates that most Associate Account Service Analyst professionals have a poor working experience there. WEX is rated 49% below average by Associate Account Service Analyst professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

83 reviews

2.0

Mar 29, 2025

Needs better training

Account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and decent work/life balance

Cons

Nice company but seriously lack good trainkng

WEX Response

We're committed to fostering an inclusive, respectful, and supportive environment, and feedback like this helps us identify areas where we can grow. Thank you for taking the time to share.

5.0

Mar 3, 2025

Great company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Employees were super understanding professional and easy to get along with. Training was easy and benefits were great!

Cons

The call volume was too much for me but pretty standard for a call center.

1.0

Dec 14, 2024

Terrible

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good vacation time and holidays although you will not be allowed to take them. You will need to defer them

Cons

The Customer Service dept is not respected at all. We are easily expendable pawns. You will be abused by the Customer and the company

Viewing 13 - 15 of 83 Reviews

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WEX Associate Account Service Analyst reviews

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Needs better training

Great company

Terrible

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