WEX reviews

3.4

59% would recommend to a friend

(966 total reviews)

Melissa Smith

46% approve of CEO

41% positive business outlook

WEX has an employee rating of 3.4 out of 5 stars, based on 966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WEX employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

966 reviews
2.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

+ Somehow, WEX continues to hire great people. And generally, they treat each other well in the rank-and-file, and protect each other. + The pay is middling, for now, but creeping toward the lower end. + I've personally been able to maintain work/life balance, but I know many struggle and their feelings are completely valid. + The departure of the CPO (HR director) was a huge improvement that is evident in how communications and behaviors are already changing for the better, at least in that org.

Cons

- I keep hearing from senior leadership how AI will fix everything and is the future. But they never seem to know, or explain, how. That work is left up to the drones, who then get to wonder if they'll be next to be chopped due to--you guessed it--AI and shifting jobs to other locations like Brazil or India where the employees are much cheaper. I don't say outsourcing because, technically, WEX has a global presence and offices in these locations. But...we all know what it is. It's money. Also, every townhall meeting someone asks about layoffs and leadership won't commit to no further layoffs. - With every quarter that passes, I become less convinced about the leadership's vision. Our shareholders, despite being told by the CFO that we go for 'quality, long-term investors,' seem to only care about the short term, and how WEX compares to competitiors. On top of that, there are now activist investors taking large enough stakes in the company to try and oust the CEO and other veteran boardmembers (this is publicly available information). I am not sure whether that would be a positive or negative at this point, but I do know that more change would be really damaging to the company. - Technical debt continues increasing and payroll shrinks. - We hear regularly about the need for new products and innovations, but we don't have the time to make them (or the resources) and it feels like we will never have the opportunity. "AI" isn't a new product and isn't going to save the company, especially if every gain from it is swallowed into appeasing shareholders by removing payroll. I honestly don't believe we have much in the realm of new profitable things (despite some new-ish products going live to small successes) in the pipeline. If we do, they communicate them very poorly to everyone. - Change. Change, change, change. Several orgs have been going through nonstop change management and reorgs for 5 years or longer, at this point. There is no stability, so things are perpetually muddy in terms of who owns what, where responsibility is, and what can actually improve.

2.0
Jun 12, 2025

How's California?

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The employees were amazing. I thoroughly enjoyed my time at WEX. - Given the fact that WEX isn't a MAANG company, the pay & benefits were pretty good.

Cons

The tech organization took a turn for the worst after the new CTO joined. Some of the things I did agree with, such as eliminating the QA title. However, HR assured middle management that QA would be given the opportunity to train & move into development roles, that any performance review at the end of 2024 would be based on their QA title, not the new expectations. I literally heard this from my HRBP's mouth! Early 2025, all of QA got the boot. It doesn't stop there. The senior leadership team being brought in by the CTO is absolute garbage. Our SVP literally said that team members should feel pressure, otherwise the company will "crash". He would send emails at all times of the night. It was constant. One time an "agile coach" tried to praise one of our directors. Our SVP cut him off by saying "don't give off the wrong message". In other words, they're not doing a good job. Sadistic. Granted, that might be how it is in the MAANG world, which is where WEX is trying to go whether they want to admit it or not. They're hiring out of California like crazy. If you're looking for a healthy culture, my advice is to run far away from WEX. If you're looking to sell your soul, just be sure to move to one of the "collaboration hubs", and you'll be a perfect fit!

1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

WFH, Mon-Fri (No weekends), Decent benefits package and starting PTO.

Cons

-You will burn through PTO quickly either needing to take "mental health" days or from how sick all the stress will make you. - Pile on additional partners/work w/o pay increase -Training severely lacking -- just a few hours of infodumping before they throw you to the sharks. -Prorated pay, meaning you will be fronted your first 40 hours, but when you leave, they will take it back out of your final paycheck, which brings me to -- - NO COMMUNICATION OR TRANSPARANCY. They tell you one thing during onboarding, another during "training", and neither prepare you for the absolute s____show that is your actual job in taking calls. STAY AWAY FROM WEX, FAR, FAR AWAY!

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