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      WHOOP

      Engaged Employer

      WHOOP reviews

      3.5

      55% would recommend to a friend

      (258 total reviews)
      avatar

      Will Ahmed

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      WHOOP has an employee rating of 3.5 out of 5 stars, based on 258 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WHOOP employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      258 reviews
      4.0
      Jan 12, 2024

      Not the worst, not the best, somewhere in that 75-80th percentile

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -I've worked with some truly amazing, talented, hardworking people with great personalities -Exciting features and somewhat up-and-up product that is somewhat well known -Beautiful Boston office -Unlimited PTO -$500/yr to spend on fitness stuff -Decent health insurance -401K (but no matching) -Somewhat flexible work schedules, hybrid with some days required in office -Good pay While WHOOP has a lot of problems, it doesn't really face the toxic positivity and facade that can make work so draining. It's very known and discussed (in a casual "what can you do about it" way, not a whispers and gossip way) that projects often have tight deadlines, can be paused randomly, last minute feedback, or "Will decisions" (i.e. Will doesn't like it so no matter what we have to change it). There's a sort of acceptance and camaraderie around it that makes it more endurable. As for the team, I wouldn't say we love the users (though we do think of them), it's more that we loved challenging ourselves and creating a great product to further our brand. The culture here is very high performing, strive for excellence 110%, "move at an uncomfortably fast pace" which is reflected in the problems I mentioned above. The team members tend to have a similar mindset and we were mostly all athletic, so definitely a culture here. I really did love the people there though and miss working with them. I'd say WHOOP is the bottom end of good tech companies to work for. If you came from a smaller, not as great company, this place will be amazing. If you came from bigger companies, you might not like it as much. I don't regret my time here as it was a learning experience!

      Cons

      Overall, the job can be stressful, frustrating, and overwhelming, with many PMs and other teams working late to finish last minute projects with tight turnarounds just because Will wanted it. Also kinda has poor DEI, it's not necessarily fratty but def not inclusive or diverse. Upper management: A lot of the previous reviews ring true (see Pm review from Jul 19, 2023) that upper management has a huge problem and product/design is overworked due to last minute changes. When it comes down to it, upper management has the last word no matter whether or not it's actually a good decision (see "Will Decisions" above). They've gotten a lot better I think between 2020-2022, however still face a top-down problem with management and project planning. Our ideas and feedback don't really get taken seriously, we're here to execute. It can definitely feel like your voice isn't heard. I wouldn't say upper management doesn't care about us and only cares about profit, but there is definitely an emphasis on excelling and creating great work so I guess they really prioritize productivity > employee happiness. That's not to say it's a sweatshop, but it's just something to note within the company culture. Lack of planning and processes: In general there is a problem with lack of research where we are constantly pushing out new features (see work culture above), but not with substantial evidence that it will succeed more so Will/upper management want it done. The whole thing can be very messy and inefficient. Sometimes projects are randomly paused or scrapped due to lack of planning. If you came from a big company with established processes, you might not like it here as it is still experiencing some of startup issues like these.

      avatar
      WHOOP Response
      2y
      Thank you for taking the time to provide detailed feedback about your experience at WHOOP. We appreciate your candid remarks, both positive and constructive, as they offer valuable insights into your time with us. We're pleased you enjoyed working with talented individuals, found our mission exciting, and appreciated the benefits and perks, including the beautiful Boston office. It's encouraging to know that our high-performing culture resonated with you. While we appreciate the camaraderie and acceptance you mentioned in dealing with some of the challenges, we want to assure you that we take all feedback seriously. While we may not necessarily agree with every sentiment expressed, we acknowledge that there's always room for improvement. In particular, our goals related to diversity, equity, inclusion, and belonging are front and center in everything we do, and we welcome any feedback or ideas on how we can continue to prioritize this work. Thank you again for your contributions to WHOOP, and we wish you success in your future endeavors. You can reach us at people@whoop.com, and we would welcome the opportunity to speak with you directly about any of this feedback.
      1.0
      Feb 17, 2023

      I wish I had never accepted their offer of employment

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only positive thing I could possibly say about this company is one person on my team was pleasent to be around sometimes, and that the office space was very pretty.

      Cons

      Working for Whoop was the worst experience of my career so far and a huge learning lesson to do better due diligence when deciding on an employer. I felt like in the interview process I was very very transparent with what my capabilities were and work experience was. I went through 5 interviews, 2 assessments and a take home test. After all of this Whoop made it very clear that they wanted me and even offered me a higher salary to sign same day (red flag #1). During the interview process it seemed like a very pleasant place to work and they seemed to love me. Once I joined, however, this was very soon not the case. Many of my coworkers were pretentious and not willing to help new employees adjust to their new position. Not one person in the office was friendly or tried to make me feel welcomed. The work load was unreasonable. I was brought on, given 0 onboarding or orientation to the company, and expected to set-up and orient myself by using a dated google slide deck for 3 hours and then was thrown into my a big project on my first day. I had well over 40 hours of work per week, and had to meet ridiculous expectations with the very little resources and enablement I was given. The director of my team was an extremely rude, unapproachable, and condescending individual who belittles their employees. This says a lot about company culture considering they have been with Whoop for 7+ years, and this same sentiment is shared by much of the leadership based on what I experienced. I constantly felt micro-managed and untrusted by the business which severely hampered my work. I was also barely given access and permissions to the resources I needed to do my job. When working with collaborating with employees who I did not even report to, it felt like they went out of their way to let me know how stupid I was and that nothing I did was up to their standards, and that they could do my job better than me. Lastly, the overall vibe I got was that it was a "boys club" that does not cater to employees who are not straight, white, male, or ivy educated. I felt taken advantage of, and left the company extremely depressed. I have never had a job affect my mental health so negatively the way that working at Whoop did (which is a little ironic considering they are a company in the health fitness and wellness space).

      avatar
      WHOOP Response
      3y
      Thank you for taking the time to write a review about your experience at WHOOP. We’re sorry to hear about the challenges you encountered during your employment with us. We are a fast-growing start-up, and our company culture is important to us. This year, we’re excited to sharpen our focus on longer-term vision and strategy, including introducing OKRs and long-term product and business development. We also just rolled out brand new Core Values, which we think accurately represent not just what we do but how we do it. WHOOP views diversity, equity, and inclusion as an organizational priority and works to build a strong sense of belonging. We strive to represent all voices in business-related decisions, including but not limited to: employee perks and benefits, product design and development, and company programming. We are sad to hear that you did not experience WHOOP in this way and would appreciate the opportunity to discuss this with you privately. Please contact hr@whoop.com so we can find time to further understand your experience and work to action your feedback.
      2.0
      Sep 27, 2022

      MSR

      Msr ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good job to have if you want to keep your head down and go though the motions. If you have high ambition, this is not the job for you. You will feel stuck.

      Cons

      Terrible communication across the company. They say they are big on feedback, yet no one is actually heard. It takes months for positive change. They drill in your head to “get comfortable with being uncomfortable.” We are uncomfortable because communication is lousy. No one knows anything and if you post a question in a channel you will be bashed to ask your manager. Minimal opportunities for growth. They would rather hire externally. You are just a number. No raises or recognition. Unfulfilled promises.

      avatar
      WHOOP Response
      3y
      Thank you for leaving a review. We’re sorry to hear about your experience thus far and would welcome the opportunity to learn more about it for future improvement! Please reach out to us at hr@whoop.com to schedule a meeting. It is worth noting that several employees have transitioned into roles in other parts of the company after starting as MSRs. Additionally, many leaders and managers within Membership Services started with WHOOP as Representatives. Prioritization of personal and professional growth is very important to us, and we would welcome any feedback if you feel you are not receiving this type of development.
      Viewing 31 - 33 of 258 Reviews
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      Glassdoor has 300 WHOOP reviews submitted anonymously by WHOOP employees. Read employee reviews and ratings on Glassdoor to decide if WHOOP is right for you.