Sep 2, 2022
WHOOP Response
3yThank you for taking the time to write your review and share this feedback. We agree and appreciate that WHOOP employees are deeply passionate about our product and mission.
Regarding the reduction in force that took place, every impacted team member had the opportunity to meet with an executive stakeholder and a member of the HR team. During these private meetings, we explained the rationale behind the reduction, discussed severance agreements, and answered questions from the departing employees. The reduction was an incredibly challenging time for all involved. We worked tirelessly to run an empathic process that prioritized all our team members, especially those who transitioned out of the organization. With respect to communication from executive leadership, on the day of the reduction, our CEO emailed the entire company first thing in the morning. Later in the day, he hosted a meeting for the remaining team members that included business updates and commentary from other executive leaders.
In regards to transitioning our corporate team to a Flexible Vacation Policy, contrary to your speculation, this adjustment was considered over the course of years and driven by employee feedback. As outlined during the transition, accruals owed under the prior policies were frozen and persist as payable upon departure. We will continue to consider thoughtful improvements and optimizations of our policies over time based on employee feedback.
While I’m sorry to hear you’ve had a negative experience at WHOOP, we wish you the best of luck in your future endeavors, and as time passes, we hope to be a resource for you in the future if/when the appropriate time comes.
