WHOOP reviews

- Mandatory quarterly shift bid based on tenure - Strict PTO policies with "group allowance" limitations and adherence penalties - Becoming a call center operation - very little autonomy - MICROMANAGEMENT. - Disorganized and disjointed communication, everyone then blames each other - Zero forethought given to employee development and little room for growth - Meaningless "stretch opportunities" - Prioritization of external hires for open roles over developing internal talent - Seconding a previous review calling out "fear-based management" - Culture is not what it used to be, people are tired and unhappy If you're looking to get a foot in the door at WHOOP by taking a Membership Services role, don't bother. The department as a whole is almost a separate operation from the rest of the company run by burnt out middle managers who, as a result, are ill-equipped to be compassionate leaders and care more about appeasing shareholders with metrics that prove "on-demand support" claims than they do the wellbeing of their employees. (The "on-demand" part of it really just means a teleperformance agent in the Philippines will promptly acknowledge a support request before it ever gets escalated to a WHOOP team member. It doesn't mean the support will be particularly helpful or effective - but it's definitely on demand.)

Very busy, can be disorganized at times