WM Customer Service (CSR) reviews

2.9

59% would recommend to a friend

(263 total reviews)
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James C. Fish, Jr

62% approve of CEO

53% positive business outlook

Customer Service CSR employees have rated WM with 2.9 out of 5 stars, based on 263 company reviews on Glassdoor. This indicates that most Customer Service CSR professionals have an average working experience there. WM is rated 22% below average by Customer Service CSR professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

263 reviews
5.0
Nov 8, 2024

Great Company

Recommend
CEO approval
Business Outlook

Pros

People are good to work woth

Cons

There was no downside in my tenure

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WM Response
1y
Thank you for your great five-star review, and for your service. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.
1.0
Oct 28, 2024

Salary

Recommend
CEO approval
Business Outlook

Pros

None at all in my opinion

Cons

Money, management, advancement and much more

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WM Response
1y
Thank you for taking the time to write about your experiences. We appreciate your commitment and the contributions you make to our team. We continually strive to ensure that our management is providing the best leadership to our teams.
2.0
Sep 25, 2024
Recommend
CEO approval
Business Outlook

Pros

People take garbage far to seriously

Cons

Funny stories about what people throw away

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WM Response
1y
The key to our success is our people and we continue to make strides in providing the best work experience possible. Some persons trash is another persons treasure!
Viewing 16 - 18 of 263 Reviews

Glassdoor has 4,273 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.