WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)
avatar

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing retirement plans and benefits Work from home

Cons

Extreme micromanagement Toxic work environment Work/Life balance is nonexistent Frequent changes Lack of managerial support Heavy workload for the amount of staff present Free thinkers and smart workers are often pushed out “Too many chiefs, not enough Indians” Leadership refuses to accept responsibility and accountability for the successes and failures of their teams; rather throwing anyone they perceive as a threat under the bus to cover their own mistakes Point system (incentive available for any employee in any capacity, that can be awarded by any person who held the points in any department) made heavy workloads bearable, as the system gave leaders a way to show appreciation for employees going the extra mile. Once that system was removed, morale dropped dramatically “Family first” only applies to corporate families and leadership’s families; no one cares about the rest of us

avatar
WM Response
11mo
Thank you for taking the time to express your concerns. We value all feedback from our employees. We continually strive to ensure that our management is providing the best leadership to our teams. The key to our success is our people and we continue to make strides in providing the best work experience possible.
2.0
Feb 13, 2025

Use to be great

Recommend
CEO approval
Business Outlook

Pros

pay was ok, and benefits were good, good people at ground level.

Cons

Corporate ruined what use to be a great job and place to work. They trust AI and the people watching the cameras more than the men and women in the field. I loved this job, along with other driver with 30+ years in, but once they introduced the AI routing and cameras, it ruined what use to be a great career. Drivers should get punished for someone as dumb as "looking in your mirrors to much" as you drive thru major city. Also, myself and others tried transferring (different sites/landfills/etc) got everything lined up, just to suddenly get denied, even tho the manager at that site said it was a go.

avatar
WM Response
1y
Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.
5.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

WM is a great company to work for because it comes with good pay, amazing benefits, and plenty of opportunity for growth. I also love working for WM because, as a woman in a typically man's field, WM is extremely inclusive, supportive, and treats me exactly the same as every other employee. Upper management promotes a growth mentality and culture and genuinely wants to see employees grow within the company. With the right work ethic paired with the ability to network, growth can and will come fast! The CEO of the company makes a point to visit sites and REMEMBERS employee's names. I was able to earn two promotions in the first two years of my employment, and my career path is still moving forward at an amazing pace.

Cons

Work/life balance can be a little tough for employees who are on call. Could use more support staff.

avatar
WM Response
1y
Thank you for your great review, and for your service! We are happy to offer our employees opportunities to grow within our many departments. The key to our success is our people, and we continue to make strides in providing the best work experience possible.
Viewing 349 - 351 of 4,011 Reviews

Glassdoor has 4,267 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.