Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,273 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 587 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 386 reviews)); "Great people and company to work for" ((in 184 reviews)); "There is a great culture here." ((in 81 reviews)); "Good work/life balance provided there" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 273 reviews)); "Long hours and lots of labor" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 87 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 63 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 50 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(1,154 total reviews)

James C. Fish, Jr

73% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

4.0

Sep 23, 2022

Room for improvement

Landfill gas technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits, decent salary, job security

Cons

Long hours, little room for advancement for hourly employees.

WM Response

3y

Thank you for your nice review! We are proud to be able to offer a comprehensive benefits package to all our eligible employees. We’re happy to hear about your positive experience while working for WM and appreciate this valuable suggestion.

5.0

Sep 21, 2022

Data Analst

Senior data analyst

Recommend

CEO approval

Business Outlook

Pros

Great environment, great salary. Good people

Cons

Long hours and a lot of interesting people

WM Response

3y

Thank you for this great review! We’re committed to offering our people an environment they can thrive in. We‘re happy to hear about your positive experience with WM and can’t thank you enough for this valuable feedback that reassures us we are committing to the promise we make to our team members.

3.0

Sep 21, 2022

Only if you really need a job.

Trash truck operator

Recommend

CEO approval

Business Outlook

Pros

WM is a multinational corporation. I can only speak about what I've seen at the sites where I worked. The wages are a little better than other trash companies in the area, and good benefits. Also, if life takes you somewhere else it's easy to transfer to another site.

Cons

WM is a multinational corporation. I can only speak about what I've seen at the sites where I worked. In the last 10 years I have only experienced a few short periods where the site was fully staffed. Management drives employees away. If fully staffed, and everyone shows, people will be sent home without pay. When short staffed management will move people and trucks around at a whim and require overtime. HR literally said "You are ours for 60 hours a week." and have disciplined employees for not doing more than the routes they signed up for. If you call off sick you may be required to work a Saturday and get points against you for calling off on Saturday. It would also be nice if you had the time to use the benefits you earn.

WM Response

3y

Thank you for taking the time to write such a detailed review of your experiences. We appreciate your many years of service with WM. The key to our success is our people, and we continue to make strides in providing the best work experience possible. We value all feedback and love to hear recommendations on how we can best provide a more positive work experience.

Viewing 358 - 360 of 1,154 Reviews

Jobs at WM

Driver Non-CDL Med (WMHS), RWCS

WM

WM reviews

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Room for improvement

Data Analst

Only if you really need a job.

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