Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 578 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 368 reviews)); "Great people and company to work for" ((in 178 reviews)); "There is a great culture here." ((in 85 reviews)); "Work life balance is good" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 276 reviews)); "Long hours and lots of labor" ((in 141 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 67 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,011 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Jul 26, 2024

Micromanagement hell

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

No pros at all to note

Cons

Inexperienced manager with a huge ego

WM Response

1y

Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.

2.0

Jun 22, 2024

No Don't Do It

Accounts payable

Recommend

CEO approval

Business Outlook

Pros

Just a paycheck not a Careers

Cons

No room for Advancement. Over work

WM Response

1y

Thank you for taking the time to write about your experiences. We’re sorry to hear you felt overworked at times. We appreciate your commitment and the contributions you made to our team. We continually strive to ensure that our management is providing the best leadership to our teams.

2.0

Jun 1, 2024

Good job. Horrible management

Accounts receivable clerk

Recommend

CEO approval

Business Outlook

Pros

Good hours Hybrid schedule Lunch options in cafe

Cons

Management of my department was horrible Lack communication My manager did what she wanted to do and if she didn’t feel like doing something, she wouldn’t Lack of respect Different treatment amongst employees

WM Response

1y

Thank you for taking the time to express your concerns as we value all feedback. We continually strive to ensure that our management is providing the best leadership to our teams and make every effort to ensure the success of our team members.

Viewing 358 - 360 of 4,011 Reviews

Jobs at WM

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

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Shred-It Route Driver Non-CDL

Scalehouse Attendant Landfill- PTO, Benefits Day 1

Medical Waste Box Truck Route Driver

Miami, FL

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WM

WM reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Micromanagement hell

No Don't Do It

Good job. Horrible management

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