Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 578 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 368 reviews)); "Great people and company to work for" ((in 178 reviews)); "There is a great culture here." ((in 85 reviews)); "Work life balance is good" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 276 reviews)); "Long hours and lots of labor" ((in 141 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 88 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 67 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

1.0

Sep 25, 2023

Do as I say, not as I do

Heavy equipment operator

Recommend

CEO approval

Business Outlook

Pros

Benefits that you get, and what they offer

Cons

Management lies, punishment for questioning management, follows policy and procedure when it only benefits them, imposes risks on employees health to benefit their bottom line

WM Response

2y

We are sorry to hear that your experience with us was not a completely positive one. We take these comments seriously and encourage you to call our Integrity Hotline at 1-800-265-9381 so that this issue can be investigated.

2.0

Sep 11, 2023

Too many hours

Commercial route driver

Recommend

CEO approval

Business Outlook

Pros

Great benefits, decent pay, a lot of available positions.

Cons

A 60-plus hour work week with a 430 a.m. I wasn't willing to sacrifice my family life for a company that only cares about results.... collecting all the garbage. You won't see your family

WM Response

2y

Thank you for taking the time to write about your experiences. We’re sorry to hear you feel overworked at times. We appreciate your commitment and the contributions you make to our team. We continually strive to ensure that our management is providing the best leadership to our teams.

1.0

Sep 5, 2023

Wasted management

Fleet mechanic

Recommend

CEO approval

Business Outlook

Pros

Co workers on the shift

Cons

Good managers don't survive here just the bad ones. Cockroaches like Matt and Don are why people don't stay long

WM Response

2y

Thank you for taking the time to express your concerns. We value all feedback from our employees. We continually strive to ensure that our management is providing the best leadership to our teams. The key to our success is our people, and we continue to make strides in providing the best work experience possible.

Viewing 364 - 366 of 4,011 Reviews

Jobs at WM

Driver Non-CDL Med (WMHS), RWCS

Mayaguez, PR

View job

Medical Waste Box Truck Route Driver

Miami, FL

View job

Shred-It Route Driver Non-CDL

Scalehouse Attendant Landfill- PTO, Benefits Day 1

WM

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Do as I say, not as I do

Too many hours

Wasted management

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