Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,273 reviews left anonymously by employees. This rating has been stable over the past 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 572 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 387 reviews)); "Great people and company to work for" ((in 180 reviews)); "There is a great culture here." ((in 87 reviews)); "Good work/life balance provided there" ((in 69 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 269 reviews)); "Long hours and maybe weekends" ((in 144 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 89 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 46 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(1,155 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

3.0

May 30, 2022

Just do your job

Commercial trash driver

Recommend

CEO approval

Business Outlook

Pros

Lot of hours, weekly paycheck, decent benefits

Cons

Old equipment, not much of a life out side of work. Have to make up a day if closed for a holiday, so off Thursday for thanksgiving you be working Saturday to make up a day

WM Response

4y

Thank you for taking the time to write about your experiences. We’re sorry to hear you feel overworked at times. We appreciate your commitment and the contributions you make to our team. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.

4.0

May 26, 2022

Great Benefits, Great People, Poor Direction

Construction sales specialist

Recommend

CEO approval

Business Outlook

Pros

Pays Well, Great Benefits, Decent Time off

Cons

Organic growth with no additional bonus or raise , Limited options for growth without relocation. Non transparent with employees.

WM Response

4y

Thank you for this review! We’re committed to offering our employees an environment they can thrive in. We are proud to be able to offer a comprehensive benefits package to all our eligible employees. Thank you for leaving this valuable feedback.

1.0

May 24, 2022

Joke of company

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

I went to apply, then interview I was ready for my interview 😆😆very unprofessional interview made by 1 guy just 3 questions, less than 8 minutes the interview was done,,they don't explain what they are offering like salary, OT OR any details. By next day I received an email saying we can't move forward with your application that is all.i never will consider this company to work for them also because I ask them the salary is 26 dollar for class A driver

Cons

Waste management is Waste of time

WM Response

4y

Thank you for writing about your experiences. We are sorry to hear that your interview experience with us was not a completely positive one. We really appreciate you taking the time to share this and we will share this with our team.

Viewing 418 - 420 of 1,155 Reviews

Jobs at WM

Account Success Representative

Helper PTO, Home Every Night

Digital Sale Support Representative

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Just do your job

Great Benefits, Great People, Poor Direction

Joke of company

Jobs at WM

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