WM reviews

3.5

63% would recommend to a friend

(4,013 total reviews)
avatar

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,013 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
3.0
Aug 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Wages are above most customer service positions. There are many benefits - discounts on vehicle purchases, home, etc. Good health insurance coverage.

Cons

Report to multiple managers/supervisors. Favoritism is a big issue here. They seem to let employees go when they reach their pay scale limit and then just hire new reps. Everyone is replaceable in their eyes it seems.

1.0
Aug 1, 2016

Ineffective management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

wage is ok. parking is easy

Cons

Salary appears better than it is. Regularly put in 12+ hour days for 60,000. The drivers are abusive and sometimes threatening to route managers. Sexual harrassment has occurred and higher ups turn a blind eye. Upper management colludes to protect some of the older longer/term drivers. Don't work here unless you are prepared to be abused.

1.0
Jul 27, 2016
Recommend
CEO approval
Business Outlook

Pros

Not many to share, company is out of control. They do well because they do not have much competition. In markets where other options exist, they lose.

Cons

Management has a fix on several aspects of the business. Management will not be available to assist you. Tons of Red Tape. Benefits were downgraded in 2016. Complex compensation plan designed NOT to pay you. If you do well, management will not pay you your full commission. Management will tactfully NOT approve your deal if you are about to make a large commission. Management will not pay you increases customers ask for in service. You will have a ton of paperwork.

Viewing 454 - 456 of 4,013 Reviews

Glassdoor has 4,269 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.