Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,271 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (135) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (46) , Residential Driver (46) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 567 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 413 reviews)); "Great people and company to work for" ((in 183 reviews)); "There is a great culture here." ((in 78 reviews)); "Good work/life balance provided there" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 270 reviews)); "Long hours and lots of labor" ((in 144 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 65 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 51 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,014 total reviews)

James C. Fish, Jr

74% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,014 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Jun 7, 2014

Decent benefits package, rapidly changing environment

Operations management trainee

Recommend

CEO approval

Business Outlook

Pros

decent benefits, accessible management. centralized location with easy freeway access. opportunity to transfer nationwide

Cons

difficult personalities - blue collar drivers with varying personalities. drivers are unionized, other employees are not. high turnover rate, stressful workloads

2.0

May 11, 2014

The trash gets more respect than the employees

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Pay is OK, fellow employees are great

Cons

They have nothing but old junk equipment, you are just a number to them, no support from management, no way to move up within the company, when they say think green they mean give them more money, they pollute just as much if not more than other companies.

3.0

Apr 28, 2014

This is your job this is what you do like it or leave it.

Operations specialist and scale clerk

Recommend

CEO approval

Business Outlook

Pros

Very in tune to Global / Environmental issues. Wide open marketplace for development and creativity. Has many options in place for growth of business and the individual built at Corporate level. Decent benefit pkg. compared to other industries.

Cons

Very little to no encouragement from management for the individual to pursue anything that might be offered. Not a true team environment. Too much separation of job tasks by title. Corporate level is totally out of touch with field employees and the customers. Products too high priced and customers have no easy access to service for the answers they seek. People rushed to do their expected tasks, The company is always adding tasks cutting hours but not increasing pay in balance. Also the "new dispatch system" is counter productive.

Viewing 526 - 528 of 4,014 Reviews

Jobs at WM

Operations Specialist - 401K match, PTO, Benefits day 1

Analytical Billing Representative

Analytical Billing Representative

Manager, Application Support

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent benefits package, rapidly changing environment

The trash gets more respect than the employees

This is your job this is what you do like it or leave it.

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