Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,276 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (164) , Driver (136) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Project Manager (47) , Residential Driver (47) , Roll Off Driver (46) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 564 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 396 reviews)); "Great people and company to work for" ((in 181 reviews)); "There is a great culture here." ((in 82 reviews)); "Good work/life balance provided there" ((in 70 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 273 reviews)); "Long hours and lots of labor" ((in 143 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 64 reviews)); "Too much favoritism at supervisory level" ((in 43 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Lewisville , Portland , Commerce , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(1,156 total reviews)

James C. Fish, Jr

73% approve of CEO

64% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jun 3, 2019

Horrible company to work for

Driver

Recommend

CEO approval

Business Outlook

Pros

Compensation and benefits are good.

Cons

While benefits are good, what's the point of having them if they can never be used? No time for family, no time for doctor appointments, no time for leisure because if you're not at work then you're going home to sleep for work. Being forced to work 60 hours a week, never having a set schedule, and starting at 3:30, 4:30, or 6:00 am without a choice is inhumane.

WM Response

7y

Thank you for your review and feedback. As you know, this industry can be very demanding, but we also understand that work-life balance is important and love to hear recommendations on how to best provide a positive work experience.

4.0

Jun 3, 2019

Great benefits

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

Great benefits. Lots of training. Good coworkers.

Cons

Hourly wage is low.

WM Response

7y

Thank you for taking the time to express your concerns. We value all feedback from our employees. We continually strive to offer a competitive benefits package for our employees and make it a priority to provide our team with a good culture as well as the tools to success.

2.0

May 31, 2019

Good Benefits

Director

Recommend

CEO approval

Business Outlook

Pros

Overall they offer good benefits and pay.

Cons

The company culture is terrible, especially at Corporate

WM Response

7y

Thank you for taking the time to express your concerns. We value all feedback and continually strive to ensure we are providing our employees with an environment they can succeed in. We love to hear recommendations on how to best provide a more positive work experience.

Viewing 760 - 762 of 1,156 Reviews

Jobs at WM

Account Success Representative

Director, Digital Planning

Sustainability Project Manager

Payroll Tax Analyst III

Sustainability Education Specialist

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Horrible company to work for

Great benefits

Good Benefits

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