Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,263 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 62% of employees would recommend working at WM to a friend and 63% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at WM?

62% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (162) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"The benefits are good and two weeks paid vacation for your first two years is a plus." ((in 591 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 381 reviews)); "Great people and company to work for" ((in 169 reviews)); "There is a great culture here." ((in 77 reviews)); "Good work/life balance provided there" ((in 71 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 275 reviews)); "Long hours and maybe weekends" ((in 142 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 90 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 66 reviews)); "i was assigned to a commercial route with helpers that had no training what so ever." ((in 51 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

62% would recommend to a friend

(4,007 total reviews)

James C. Fish, Jr

73% approve of CEO

63% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

3.0

Senior management

WM has an employee rating of 3.5 out of 5 stars, based on 4,007 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Aug 31, 2015

Everyone is expendable

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It was a great place to be given responsibility and authority to do a great job. We did exciting things that saved millions of dollars and provided great job satisfaction. My company overall rating for 10-15 years ago would have been 5 stars.

Cons

The company changed over the years. It went from the company I described in the "Pros" to one where employees were no longer the valued asset they once were. The company took out one leg (employees) of the three-legged stool (customers, stockholders, employees) and left the remaining staff to try to get the job done short-handed and without much of the collective company/industry knowledge it had collected over the years. The company struggles from year to year defining what it is and chooses eliminating heads as the answer to failed decision making at the leadership level.

3.0

Aug 21, 2015

Do not overlook your employees

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Over the past 6 yrs, the company has attracted some great candidates that have gone the extra mile to meet unobtainable expectations of company key initiatives.

Cons

The company lacked in the area of leadership and direction. Leadership undervalue key employees whom worked hard and put in long hours to see their initiatives are met. Leadership put forward toxic direction, which resulted to employees becoming toxic, and losing respect for leadership, creating a toxic environment.

2.0

Jul 29, 2015

Inside Sales Representative - Snapshot

Inside sales representative - snapshot

Recommend

CEO approval

Business Outlook

Pros

This is a job and does pay money as they are a large organization - The salary that you negotiate for will be paid to you and the stock options (albeit very meager compared to the C-Level Group, are a plus if you plan to make this a 25 year career). advance to positions worthy of their education and skill level.

Cons

Even though there are promises on multiple occasions for advancement - that is a long shot. I saw 5 out of 200 people (less than 2.5%) advance in this environment. This is a dead end job - If you are looking to advance because you are exceeding sales metrics - look elsewhere as this is not the place for you.

Viewing 85 - 87 of 4,007 Reviews

Jobs at WM

Dispatcher/Router Combo

WM

WM reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Everyone is expendable

Do not overlook your employees

Inside Sales Representative - Snapshot

Jobs at WM

WM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at WM

WM reviews FAQs