WM reviews

3.5

62% would recommend to a friend

(4,008 total reviews)
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James C. Fish, Jr

74% approve of CEO

63% positive business outlook

WM has an employee rating of 3.5 out of 5 stars, based on 4,008 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jul 21, 2025

Not worth it

Recommend
CEO approval
Business Outlook

Pros

4 day work week. Out in the field

Cons

Heavy workload. When you finish your daily route you have to help others finish theirs, favoritism. Overbearing management

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WM Response
10mo
Thank you for your review. We are sorry to hear that your experience with us has not been a completely positive one. We value all feedback from our employees and love to hear recommendations on how to best provide a more positive work experience.
3.0
Jul 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing retirement plans and benefits Work from home

Cons

Extreme micromanagement Toxic work environment Work/Life balance is nonexistent Frequent changes Lack of managerial support Heavy workload for the amount of staff present Free thinkers and smart workers are often pushed out “Too many chiefs, not enough Indians” Leadership refuses to accept responsibility and accountability for the successes and failures of their teams; rather throwing anyone they perceive as a threat under the bus to cover their own mistakes Point system (incentive available for any employee in any capacity, that can be awarded by any person who held the points in any department) made heavy workloads bearable, as the system gave leaders a way to show appreciation for employees going the extra mile. Once that system was removed, morale dropped dramatically “Family first” only applies to corporate families and leadership’s families; no one cares about the rest of us

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WM Response
11mo
Thank you for taking the time to express your concerns. We value all feedback from our employees. We continually strive to ensure that our management is providing the best leadership to our teams. The key to our success is our people and we continue to make strides in providing the best work experience possible.
5.0
Jul 9, 2025

Great Wages

Recommend
CEO approval
Business Outlook

Pros

Union, Great Pay and Benefits

Cons

Big Workload depending on what site you are at

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WM Response
11mo
Thank you for your great five-star review. We’re committed to offering our employees an environment they can thrive in. We are happy to hear about your positive experience while working for WM.
Viewing 160 - 162 of 4,008 Reviews

Glassdoor has 4,264 WM reviews submitted anonymously by WM employees. Read employee reviews and ratings on Glassdoor to decide if WM is right for you.