Is WM a good company to work for?

WM has an overall rating of 3.5 out of 5, based on over 4,267 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 63% of employees would recommend working at WM to a friend and 64% have a positive outlook for the business. The best reviews about WM have been left by employees working as Intern , Administrative Assistant and Account Associate .

Does WM pay their employees well?

According to anonymously submitted Glassdoor reviews, WM employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at WM. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WM?

63% of WM employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WM 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at WM?

Customer Service Representative (163) , Driver (134) , Truck Driver (123) , Route Manager (89) , Account Manager (69) , Dispatcher (64) , Inside Sales Representative (54) , Manager (53) , Sales Representative (53) , Operations Specialist (48) , Residential Driver (46) , Roll Off Driver (46) , Project Manager (45) , Heavy Equipment Operator (43) , Garbage Truck Driver (36)

What are the pros of working at WM according to real employee reviews?

"What was great about working here was most of the people and the benefits were great too." ((in 581 reviews)); "the only pro i can say is the pay is good but not worth it ." ((in 381 reviews)); "Great people and company to work for" ((in 175 reviews)); "There is a great culture here." ((in 80 reviews)); "work life balance is good" ((in 76 reviews))

What are the cons of working at WM according to real employee reviews?

"Management was poor and very bias" ((in 267 reviews)); "Long hours and maybe weekends" ((in 146 reviews)); "Managers do not do a great job with communicating with their employees unless it’s regarding sales ." ((in 87 reviews)); "poor upper management who was not very involved with the day to day operations." ((in 62 reviews)); "No training, must sit next to someone who is a regular paid employee and hope they know how to train you." ((in 54 reviews))

What are employees saying about WM layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WM layoffs and their outlook for job security at WM in 2026.

What are the top reviewed WM locations?

Houston , Phoenix , Windsor , Lombard , Chicago , Atlanta , Los Angeles , Wixom , Orlando , Denver , Detroit , Kansas City , Seattle , Dallas , Indianapolis , Miami , Charlotte , Portland , Commerce , Lewisville , San Antonio , Tupelo , Minneapolis , Philadelphia , Columbia , Saint Louis , Germantown , Baltimore , Tampa , Milwaukee

WM reviews

3.5

63% would recommend to a friend

(4,011 total reviews)

James C. Fish, Jr

75% approve of CEO

64% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WM has an employee rating of 3.5 out of 5 stars, based on 4,011 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

4K reviews

2.0

Mar 5, 2015

Where Good Careers Go to Die

Marketing

Recommend

CEO approval

Business Outlook

Pros

Interesting problems to tackle and a large company with lots of cash to spend on marketing.

Cons

No career growth or path. Excellent professionals are stopped in their tracks and eliminated often. Upper management winging it and playing only to Wall Street.

1.0

Feb 9, 2015

This is not a good company to work for

Inside residential representative

Recommend

CEO approval

Business Outlook

Pros

The company offers job stability as long as your not late or don't call in. If these things don't occur and you do your job and meet you standard metrics then you will keep your job

Cons

You are not allowed to call in for no reason and your not to be late no matter what the reason is you would lose your job depending on how many occurrences you already have for the year and your only allowed to have 7 for the year. also there is no career ladder at this company

3.0

Jan 20, 2015

Good Company overall, sometimes too large for its own good.

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

The operations team is very good-being the largest waste hauler in the country they have many resources and service offerings.

Cons

The large size of the company can make you and your role insignificant. Work-life balance could be better, they need more personnel for relief.The work gets boring and very robotic..a lot of things are by the book or no way at all. Not a job for those who need a creative outlet.

WM Response

11y

We appreciate this feedback and are always looking for input to improve our culture and work environment.

Viewing 292 - 294 of 4,011 Reviews

Jobs at WM

Remote Hospital Services Technician

Heavy Equipment Operator Benefits Day 1, Stable Hours, 401K Match

Medical Waste Box Truck Route Driver

Experience, Heavy Equipment Operator Landfill

Incinerator Operator (WMHS), RWCS

WM

WM reviews

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Where Good Careers Go to Die

This is not a good company to work for

Good Company overall, sometimes too large for its own good.

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