Does WPS Health Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, WPS Health Solutions employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at WPS Health Solutions. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at WPS Health Solutions?

31% of WPS Health Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WPS Health Solutions 3.3 out of 5 for work life balance, 2.5 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at WPS Health Solutions?

Customer Service Representative (52) , Claims Processor (36) , Supervisor (15) , Analyst (10) , Customer Service Representative (CSR) (10) , Provider Enrollment Analyst (10) , Claims Representative (9) , Director (9) , Manager (9) , Project Manager (8) , Auditor (7) , Unit Coordinator (7) , Claims Specialist (6) , Intern (6) , Claims Processor II (5)

What are the pros of working at WPS Health Solutions according to real employee reviews?

"Most benefits are good to great." ((in 42 reviews)); "And good pay" ((in 41 reviews)); "Flexible hours, insurance, benefits, work from home" ((in 34 reviews)); "People were great and I enjoyed working with my team." ((in 34 reviews)); "Great work life balance for full" ((in 22 reviews))

What are the cons of working at WPS Health Solutions according to real employee reviews?

"Poor management ; always want you to do more reviews while cutting down on hours" ((in 48 reviews)); "Inadequate training; not long enough for amount of material thrown at you" ((in 33 reviews)); "Upper Management is a complete joke, they are so top heavy with managers it's ridiculous." ((in 13 reviews)); "However, the high turnover, lack of consistent leadership, poor communication, and low pay make it a difficult place to stay long" ((in 13 reviews)); "Supervisors are a bunch of liars, they claim to help after training but they don’t." ((in 13 reviews))

What are employees saying about WPS Health Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WPS Health Solutions layoffs and their outlook for job security at WPS Health Solutions in 2026.

What are the top reviewed WPS Health Solutions locations?

Madison , Hampton , Wausau , Monona , Marion , Omaha , West Frankfort , Wisconsin Rapids , Milwaukee , Dallas , Kansas City , Green Bay , Houston , Rothschild , Detroit , Austin , Tampa , Columbia , Makanda , Aurora , Chicago , Illinois City , Peoria , Rockford , Poquoson , Virginia Beach , Saint Louis , Belleville , Oregon , Sun Prairie

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WPS Health Solutions

WPS Health Solutions reviews

2.6

31% would recommend to a friend

(615 total reviews)

Wendy Perkins

32% approve of CEO

24% positive business outlook

Ratings by category

3.3

Work/Life balance

2.8

Diversity & inclusion

2.5

Culture & values

2.4

Compensation and benefits

2.3

Senior management

2.3

Career opportunities

WPS Health Solutions has an employee rating of 2.6 out of 5 stars, based on 615 company reviews on Glassdoor which indicates that most employees have an average working experience there. The WPS Health Solutions employee rating is 27% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

615 reviews

4.0

Jul 8, 2024

Flexible yet fast paced

Claims processor

Recommend

CEO approval

Business Outlook

Pros

Loved the flexibility Great health benefits

Cons

Pay could have been better for Claims Processor Quantity over Quality Most jobs are based on contracts

2.0

Jun 28, 2024

CSR - Review

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Trainers were excellent. Benefits were good.

Cons

Assistance from superviors was lacking and the way they treated our clientele was appalling. Asked for help from a supervisor because a caller was suic!dal and they did not care at all or answer my questions. If the information they would give you was wrong they would still place blame on you. Performance reviews and one on one meetings were skipped by my supervisors. Went downhill after training. Overtime was mandatory 80% of my time working there as well.

2.0

Jun 13, 2024

Undervalued

Nurse analyst

Recommend

CEO approval

Business Outlook

Pros

WPS encouraged a work life balance; appreciating the employee's need to be fleixible with their schedule and care for themselves.

Cons

Management lacked the ability to develope and promote employees. When outcomes were not achieved, management was quick to blame the employee and stifle career advancement.

Viewing 79 - 81 of 615 Reviews

Jobs at WPS Health Solutions

Foreign Claims Processor (Bargaining Unit role)

Part Time Underwriter Assistant (Seasonal)

Part Time Senior Underwriter (Seasonal)

IT Asset Management Hardware Analyst

Director of Cyber Risk & Assurance

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WPS Health Solutions

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Ratings by category

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Flexible yet fast paced

CSR - Review

Undervalued

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